Emerging Market Suppliers: Understanding the New Landscape to Mitigate Risks
By Amneet Singh - Vice President - Research, Everest Group Jimit Arora - Research Director, Everest Group
December 10, 2009 at 10:00 AM EST  Register here
As the global sourcing market matures, sophisticated buyer organizations are becoming more and more intentional about proactively managing their delivery location and supplier portfolios. With the mounting complexity of sourcing programs and heightened focus on managing location concentration risks, buyers are increasingly looking beyond India for their global sourcing requirements.
As buyers select suppliers in other geographies, a number of suppliers with roots in emerging markets have become credible alternatives to global leaders and Indian majors. Because of the need to diversify sourcing location portfolios, it is vital for companies to stay abreast of the emerging market supplier landscape.
Join us for an informative one-hour webinar, in which Everest will highlight the findings of its analysis on the increasing relevance of emerging market suppliers. In addition, Everest will analyze and assess the capabilities of providers to help your company make informed decisions around mitigating its location concentration risks.
Staff Augmentation vs. Managed Outcomes: Tipping Point in the Value Conversation
2009 年 11月 Dowload the deck of slides used at Softtek's webinar
One critical tipping point in the value conversation for application development, maintenance and testing deals is the move from FTE-based deals to outcome-based engagements. Yet, even if the internal and provider staff remain the same, moving to an outcome-based approach requires a significant change in governance. This webinar offers:
- Key differentiators of the outcome-based model
- Internal process changes — like stakeholder management — required to succeed at outcome-based outsourcing
- Appropriate outcomes, transition strategies and other governance techniques
Defect detection, correction and prevention through a comprehensive AppSec program
2009 年 10月 listen to Softtek’s Webinar
Darren Challey, leader of the Application Security Program at GE Corporate, will discuss how General Electric has developed a holistic program that detects, corrects and prevents security defects throughout the application lifecycle. Several thousand applications have been assessed across different GE business units by the program's “Center of Excellence,
Risk diversification & cost containment: Perspectives from a service provider and an industry analyst
2009 年 7月 Dowload the deck of slides used at Softtek's webinar
As risk mitigation and cost containment take a new dimension in today’s environment, organizations are increasingly looking to balance their global sourcing strategy, blending a conservative yet progressive approach to process outsourcing. Alejandro Camino, Softtek VP of Marketing & Communications, and Liz Herbert, Senior Analyst at Forrester Research, will share their perspectives on how companies are diversifying risk; increasing productivity and lowering the total cost of the engagements.
A Guide to Outsourcing the Source-to-Pay (S2P) Function: Customer Case Study
Using the right metrics to drive performance in S2P Solutions
Jun Davis, Purchasing Leader, Fortune 5 company
Mary Ellen Mitchell, VP Strategic Sourcing and Procurement, Softtek
Pedro Parra, Engagement Manager, Sourcing and Procurement Practice, Softtek
2009 年 5月 listen to Softtek's Webinar
While there are many approaches on how to achieve smooth operations, one in particular that has proven to be highly successful, regardless of solution, provider and engagement type, is establishing a metric-driven operation. Speakers will share their experience on how to control and maintain a steady operation for metrics-driven source-to-pay arrangements.
Key topics for this webinar include:
- Define and establish a consistent set of metrics for S2P;
- Drive visibility within all levels of the organization to minimize issues and promote good decision-making;
- Establish the right communication and frequency with key stakeholders within the organization;
- Implement operational rhythm practices to drive performance beyond what was initially envisioned.
Webinar: A Guide to Outsourcing the Source-to-Pay Function: Critical Elements for a Successful Transition
Mary Ellen Mitchell, VP Strategic Sourcing and Procurement, Softtek
Pedro Parra, Engagement Manager, Sourcing and Procurement Practice, Softtek
2009 年4月 Dowload the deck of slides used at Softtek's webinar
Challenging economic times will push companies and their management to find new ways to streamline operations and curtail costs. Initiatives like offshore outsourcing of the purchase order (PO) processing function have been on the rise in recent times. As pressure to rapidly implement source-to-pay (S2P) offshoring engagements grows, so does the possibility of failure due to unsuccessfully transitioning in-house managed processes to outsourced engagements.
The upcoming webinar titled “Guide to Outsourcing the Source-to-Pay Function: Critical Elements for a Successful Transition,” presented by Mary Ellen Mitchell, Softtek VP Strategic Sourcing and Procurement, will address:
- Challenges faced by CPO in a turbulent environment
- Empowering the CPO through S2P outsourcing
- Typical phases of a smooth transition plan
- Best practices for a successful transition
For an additional resource on outsourcing the Source-to-Pay function you can also read about it in a Softtek White Paper here.
Webinar: Offshore 2.0: Sourcing Strategies in Times of Geopolitic and Economic Turbulence
By Stephanie Moore, VP, Principal Analyst, Forrester Research
2009 年1月 Dowload the deck of slides used at Softtek's webinar
As organizations scramble to hedge their exposure to geopolitical, economic and vendor management risks, we want to bring you further insights through a second webinar on the topic of cost containment and de-risking, featuring Stephanie Moore, VP, Principal Analyst, Forrester Research.
Volatile markets are now paired with uncertainty about vendor capabilities. In the midst of the financial crisis, companies are now also being forced to revisit their vendor strategy, while still achieving dramatic cost reductions - a daunting task even for the most seasoned global sourcing veterans. We expect this webinar to provide you with an extra set of tools.
In this session we will address:
- A view into how industry players are mitigating outsourcing risk through a multi-geo / multi-vendor strategy
- How to quickly assess improvement opportunities in your current programs in terms of costs and risks
- How to mitigate risks associated with offshore in face of increased geopolitical tension
- Vendor management and service governance
Webinar: Offshore in times of geopolitical and economic turbulence
By Stephanie Moore, VP, Principal Analyst, Forrester Research
with Alejandro Camino, VP of Marketing & Communications, Softtek
2008年12月 Dowload the deck of slides used at Softtek's webinar
Volatile markets, scarcity and uncertainty have forced companies to switch from expansion strategies to survival mode in a very short timeframe. Executives and program managers are now expected not only to dramatically reduce costs but also to hedge risks and reduce uncertainty, a daunting task even for seasoned global sourcing veterans.
To help you in this quest, we are inviting you to attend the Softtek exclusive webinar, “Offshore in times of geopolitical and economic turbulence”, featuring Stephanie Moore from Forrester Research and Alejandro Camino from Softtek. The session will look at how to balance risks and contain costs thought balanced offshore in spite of economic and political stress.
In the session you will learn
- How to achieve dramatic cost reductions though a streamlined global sourcing strategy
- How to mitigate risks associated with offshore in face of increased geopolitical and economic tension
- How to quickly assess improvement opportunities in you r current programs in terms of costs and risks
- Best practices for establishing smooth transition plans from country to country
Webinar: A Guide to Outsourcing the Source-to-Pay Function
Featuring: Mary Ellen Mitchell, Softtek VP Strategic Sourcing and Procurement
2008年12月 listen to Softtek's webinar
Challenging economic times will push companies and their management to find new ways to streamline operations and curtail costs. Initiatives to outsource non-core functions and streamline the supply-chain have been on the rise in recent times. Among these measures is offshore outsourcing of the purchase order (PO) processing function. Although its popularity has been lagging behind other BPO offerings, we foresee companies increasingly embracing source-to-pay (s2p) offshoring. As pressures to rapidly implement these engagements grow, so does the possibility of failure due to unsuccessfully transitioning in-house managed processes to outsourced engagements.
The upcoming webinar titled “Guide to Outsourcing the Source-to-Pay Function: Critical Elements for a Successful Transition”, presented by Mary Ellen Mitchell, Softtek VP Strategic Sourcing and Procurement, will address:
- What are the challenges faced by CPO in a turbulent environment?
- How can s2p outsourcing empower the CPO?
- What are the typical phases of a smooth transition plan?
- Best practices for a successful transition.
For a complete guide on outsourcing the Source -to- Pay function you can also read a Softtek White Paperaround the topic here
将时间和材料合约转变为固定成果关系
Forrester Research首席分析师比尔•马特瑞里
2008年7月 Softtek网络研讨会
对于应用开发和外包服务的很多客户来说，他们与供应商签署的都是基于时间和材料（T&M）的协议，因为这种协议看起来既直观又直接。然而，采取这种做法，他们就可能在创新和业务流程改进等方面失去一些附加值，而这种附加值只可以通过固定成果关系来维系。据Forrester Research最近的一个研究项目，这种转变主要集中在几个关键步骤上，其中也包括采购流程本身。通过这一会议，参加者将会获得：
- 从时间和材料合约到固定成果关系转变的关键阶段；
- 固定成果关系相比于时间和材料合约的额外效益；
- 实现这一转变的内部准备工作。
有关成果驱动型外包的其他Softtek资源：
如何从新的离岸现实中获益
Forrester Research高级分析师、印度市场运营总监苏丁•阿普特
2008年6月- Softtek网络研讨会
该网络研讨会对全球采购产业进行了全面描述，着重强调采购专业人士应如何应对新的离岸挑战。
通过参加“如何从新的离岸现实中获益”网络研讨会，你将获得：
- 新的离岸现实以及它对全球服务采购商的意义；
- 如何从不断发展的印度服务市场获得利益最大化；
- 利用全球交付地点弥补离岸战略以及全球交付地点所充当的角色。
Also, you will find the related report, "如何从新的离岸现实中获益" 作者 Sudin Apte
《全球外包视点——墨西哥开动引擎》
Forrester Research副总裁、首席分析师斯蒂芬尼•摩尔
2007年12月 - Softtek网络研讨会
随着公司对全球外包认识的不断加深，他们开始将最初单一的印度战略扩大为全球战略，这其中就包括在合适的地点选择合适的外包提供商。成熟的外包管理人员深知组合方式对公司全球外包战略的重要性。当前，墨西哥越来越受到北美外包管理人员的青睐，因为他们的公司需要这种由相近时区提供的专业服务。
本次网络广播着重介绍了全球外包市场的现状，墨西哥外包市场的发展前景以及其对北美公司所产生的有利影响等。
Also, you will find the related report, “Mexico Starts Its Offshore Services Engines” by Stephanie Moore
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