Softtek has more than 30 offices around the world but only 8 of those qualify as Global Delivery Centers. This is because what we consider to be a Global Delivery Center has to comply with the following:

• Robust communications infrastructure
  
• Business continuity & Disaster Recovery plans
  
• Mature recruiting & training capabilities
  
• Strong security & regulatory compliance
  
• Capability to host several clients in isolated physical and logical segments
  
• Designed for growth
  
• Strong process rigor (6 Sigma, CMMi, ISO)

Our Global Delivery Centres are strategically located in Monterrey, Mexico City, Aguascalientes, and Ensenada(Baja) in Mexico.

Monterrey
The city was rated as the #1 city in which to do business in Latin America by Fortune Magazine.

• The city possesses:
• A modern telecommunications infrastructure
• A highly educated labor pool
• Direct flights to Dallas, Houston, Miami, Los Angeles, Atlanta and Chicago
• A stable social/political/labor environment

Monterrey, the capital city of the state of Nuevo Leon, was founded in 1596 in a valley near the Sierra Madre Oriental, surrounded by the famous Cerro de la Silla.

This city is considered the industrial pole of Mexico, due in part to the presence of approximately ten thousand industries of different specialties that operate in the state: food production, beer, tobacco, glass, cement, plate, steel, chemical products, equipment, and machinery are just some of the most important production areas.

Nuevo Leon also stands out for its large commercial development, reflected in more than 25 thousand businesses with diverse specialties established throughout the city.

Regarding high level education, Monterrey is the alma mater of the Instituto Tecnologico y de Estudios Superiores de Monterrey, internationally renowned for the quality of its education techniques and the level of excellence of its graduates; the Universidad Autonoma de Nuevo Leon, the Universidad de Monterrey, and the Universidad Regiomontana, among other education institutions place Monterrey as one of the most important education centers in Mexico.

Global Delivery Center features:

• Area: 86,000 sq ft
• Capacity: 700+ people
• Occupation: 60%
• 9 Dedicated Delivery Centers, with capacity to add 5 more
• Cafeteria

Mexico City
Mexico City is the nation's capital and one of the largest cities in the world. The city owns a modern telecommunications infrastructure composed of thousands of miles of fiber optic cable, copper wire, and wireless. AT&T, MCI, Sprint, and Telmex provide voice and data services with modern infrastructure.

Mexico City is an important hub for airlines from Europe, North, and South America. The number of flights to/from the US ranges in the hundreds per day, making the city a very important and accessible business destination.

With a population of more than 20 million people, Mexico City and its metropolitan area host a growing number of universities including campuses from Monterrey Tec, Universidad Nacional, Universidad Iberoamericana, ITAM, Universidad Anahuac, and Instituto Politecnico Nacional, which rank at the top of the universities in Latin America.

Our Global Delivery Center in Mexico City is built in a technology park, sharing facilities with the Tec Milenio University campus Mexico City, a subsidiary of Monterrey Tec. Softtek works in collaboration with Tec Milenio to define the curricula of its students, to expose them to real life situations by working in internship programs, and offer a rapid inclusion to the life after they have finished their studies.

Global Delivery Center features:

• Area: 64,000 sq ft
• Capacity: 600 people
• Occupation: 60%
• Main services are Application Related Services and Help Desk

Aguascalientes
Located halfway between Mexico City and Monterrey, Aguascalientes represents an alternative to people that want to enjoy the infrastructure of a modern city, without the crowds. Being an industrious mid-size city, Aguascalientes offers excellent power, telecommunication and transportation infrastructure, as well as availability of an important talent pool. One of the main competitive advantages that Aguascalientes, has is its privileged geographical location right in the center of the Republic, which allows quick communication toward the metropolitan areas of Monterrey, Mexico, and Guadalajara. Besides its proximity to those, the three largest cities in Mexico, Aguascalientes is strategically located in a business/industry corridor close to other mid-size cities (Leon, Guanajuato, Zacatecas)

Aguascalientes is a municipality that conserves the vestiges from its 400-year-old history. Aguascalientes has a perfect balance of old and new worlds. The level of the population's well being is within the 5 top entities nation wide, with the highest levels in housing, health care, education, and electricity.

The city has an international airport that hosts direct flights from Houston and Dallas.

Global Delivery Center features:

• Area: 43,000 sq ft
• Capacity: 280 people
• Occupation: 70%
• Very low attrition rate of 4%
• Main services are IT Infrastructure Support, Application Related Services and BPO

Baja
Ensenada, boasts a protected harbor and modern port facilities, making it Baja California's leading seaport. Located within a 90-minute drive from San Diego, its easy accessibility by land, air or sea travel, have made Ensenada a favorite tourist spot any time of the year.

Fishing, canning, and winemaking are among its main industries. The warm Mediterranean climate, vineyards, museums, golf courses, whale watching, and beautiful beaches that are just some of the factors that have made Ensenada to be considered as one of the most important ports on the Pacific Rim

Softtek’s Global Delivery Center in Baja is hosted within the UABC campus (Universidad Autonoma de Baja California), which is the largest university in the region. Softtek and UABC have created a partnership to align the curricula of academic programs and to expose their students to world class projects by participating in internship programs and getting them up to speed in their professional careers.

Global Delivery Center features:

• Area: 25,000 sq ft
• Capacity: 200 people
• Occupation: 30%
• Main services are Application Related Services and IT Support