Restaurant Chains

Restaurant


Digital disruption has triggered a shift in the restaurant industry, whereby diners expect not only good food, but an exceptional experience that is personalized, convenient and consistent on every touchpoint. An increasingly multichannel landscape presents challenges and opportunities in driving customer loyalty and optimizing menus, processes and the workforce.

Imperatives include connecting back office and loyalty program data to customer orders, finding the right level of technology enablement of the dining experience and applying intelligent tools to drive operational optimization and customer insight.

Softtek works with restaurant chains to enhance digital innovation and flexibility to meet new consumer demands. We help integrate disparate platforms to deliver insights into customer preferences and enable a unique dining experience. By aligning disruptive technologies and solutions with back-bone processes and operations, we deliver consistency and excellence for customers, franchisees and team members.

Overview of Benefits

Changing the Game

Insights

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