Transportation & Logistics
As much as the Transportation & Logistics industry has been reshaped by globalization in the last two decades, omnichannel retail, emerging technologies and new business models are bringing a new dimension of change. Increased security concerns, compliance and regulatory restrictions. Smaller but more frequent shipments. B2C and B2B customers demanding speed, real time notifications and visibility to accurate track assets. All this happening on top of the traditional challenges of geopolitical volatility, exchange rate fluctuations, weather and a whole host of ever-changing business requirements..
All those elements are giving shape to the new, reconfigured supply and distribution chain.
Softtek partners with Transportation & Logistics companies to build an operational core that is reliable, flexible and proactive to the constant changes in the marketplace. We modernize technology operations, empowering our clients’ digital business strategies to provide rapid delivery, assurance of real-time information, increase collaboration and compliance across the logistics and transport ecosystem.
Softtek works with leaders in the Transportation & Logistics industry to transform and manage intricate technology environments, enabling cost and time reduction, while increasing agility and transparency.
We equip our clients with a secure operational core, platform stability, systems integration, and application and infrastructure modernization. With streamlined IT operations and service delivery enhanced with automation, we enable the innovation agenda. The right technology and processes are helping our clients optimize freight planning and utilization, improve asset efficiency and mobility, increase end-to-end visibility, and succeed with the execution of new business models.
- Shipment Tracking & Visibility
- Customer Self Service Enablement
- Proactive Customer Service
- Notifications and solutions for claims and returns
- Easy and convenient customer interaction
- Multi-Touchpoint Integration & Optimization
- Digital Marketing Management & Automation
Asset Utilization & Management: Freight, Fuel, & Crew
- Real-time Visibility (location, condition, & maintenance)
- Event Correlation
- Multi-modal Optimization
- Capacity Management & Optimization
- Fleet & Driver Management
High Performance Back Office & Operations
- Enterprise Mobility & Collaboration
- Legacy Systems Modernization
- Procurement Services & Solutions
- ERP (Finance, A/AR, Real Estate)
- Infrastructure Optimization & Support
- Database Management
Enabling the Innovation Agenda
- Agile Development CoE
- Continuous Delivery & DevOps
- Transformational ITO (AMS & ITIS)
- Cloud Migration and Transformation
- API Management
- Technology Expertise (AI, AR/VR, Mobile, IoT)