Transportation & Logistics

Transportation & Logistics

As much as the Transportation & Logistics industry has been reshaped by globalization in the last two decades, omnichannel retail, emerging technologies and new business models are bringing a new dimension of change. Increased security concerns, compliance and regulatory restrictions. Smaller but more frequent shipments. B2C and B2B customers demanding speed, real time notifications and visibility to accurate track assets. All this happening on top of the traditional challenges of geopolitical volatility, exchange rate fluctuations, weather and a whole host of ever-changing business requirements..

All those elements are giving shape to the new, reconfigured supply and distribution chain.



Softtek partners with Transportation & Logistics companies to build an operational core that is reliable, flexible and proactive to the constant changes in the marketplace. We modernize technology operations, empowering our clients’ digital business strategies to provide rapid delivery, assurance of real-time information, increase collaboration and compliance across the logistics and transport ecosystem.

Softtek service value

Softtek works with leaders in the Transportation & Logistics industry to transform and manage intricate technology environments, enabling cost and time reduction, while increasing agility and transparency.

We equip our clients with a secure operational core, platform stability, systems integration, and application and infrastructure modernization. With streamlined IT operations and service delivery enhanced with automation, we enable the innovation agenda. The right technology and processes are helping our clients optimize freight planning and utilization, improve asset efficiency and mobility, increase end-to-end visibility, and succeed with the execution of new business models.

Industry Opportunities

Customer Experience

  • Shipment Tracking & Visibility
  • Customer Self Service Enablement
  • Proactive Customer Service
    • Notifications and solutions for claims and returns
    • Easy and convenient customer interaction
  • Multi-Touchpoint Integration & Optimization
  • Digital Marketing Management & Automation

Asset Utilization & Management: Freight, Fuel, & Crew

  • Real-time Visibility (location, condition, & maintenance)
  • Event Correlation
  • Multi-modal Optimization
  • Capacity Management & Optimization
  • Fleet & Driver Management

High Performance Back Office & Operations

  • Enterprise Mobility & Collaboration
  • Legacy Systems Modernization
  • Procurement Services & Solutions
  • ERP (Finance, A/AR, Real Estate)
  • Analytics
  • Infrastructure Optimization & Support
  • Database Management

Enabling the Innovation Agenda

  • Agile Development CoE
  • Continuous Delivery & DevOps
  • Transformational ITO (AMS & ITIS)
  • Cloud Migration and Transformation
  • API Management
  • Technology Expertise (AI, AR/VR, Mobile, IoT)

Why Softtek

Proven logistics expertise
Softtek serves some of the world’s key logistics and transportation providers, helping them modernize and optimize IT operations, improve efficiency and visibility, and enable digital business strategies.
Collaborative culture
New agile and multi-modal approaches require tight collaboration and interaction. Softtek’s company culture is rooted on collaboration and co-creation principles. We work alongside our client’s teams, starting with an in-depth assessment of the current operating model and tailoring our services and solutions to be aligned to the business priorities.
Geographic coverage
Softtek provides comprehensive support across the Americas, from Canada and USA to Argentina and Chile, complemented with delivery from Spain, China and India for global coverage.
Agile with discipline
Our process advantage lies in effectively blending strong process maturity with proven agile approaches and principles. From Lean StartUp (Softtek RunLean™) and Design Thinking to DevOps and Scalable Agile frameworks, we make work non-bureaucratic, outcome oriented and flexible.
Technology expertise
Softtek ‘s Travel, Transportation & Logistics team engages with our technology CoE to bring innovation to everyday experiences. Our CoEs include experts and knowledge across emerging technologies including: IoT, mobile, AR/VR, beacons/sensors, Cloud, Machine Learning/AI, among others.
IT operations leadership
Softtek operates and evolves complex application portfolios and service requirements for a diversity of industries, from some of the world’s best airlines to nuclear energy companies, to some of the largest restaurant operators in the world.

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