Business Process Automation

Business Process Automation

Robotic Process Automation (RPA) is helping enterprises drive cost savings and productivity gains and enhance operational efficiency and consistency. The capabilities of RPA tools to execute tasks related to high-volume data entry and swivel-chair applications are redefining conventional Business Process Outsourcing (BPO) models and transforming the global outsourcing industry.

Softtek partners with Shared Services Organizations to integrate Business Process Automation (BPA) capabilities and an intelligent computing platform to enable continuous analysis and improvement, cognitive enhancement and digital governance.


Traditional BPO

Human Resources
  • Payroll Processing
  • Pension Management
  • 401K Administration
  • Etc.
Finance & Accounting
  • General Ledger Accounting
  • Accounts Receivable
  • Fixed Asset Management
  • Etc.
Industry-Specific BPO

Financial Services
  • Credit Card Processing
  • Loan/Mortgage Processing
  • Back Office Support
  • Etc.
  • Application Processing
  • Claims Administration
  • Policy Management
  • Etc.
  • Third Party Administration
  • Claims Examining & Adjudication
  • Revenue Cycle Management
  • Etc.



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