Client
Second largest fast food hamburger chain in the world.
Challenge
IT service providers consolidation aimed at driving efficiencies in IT infrastructure operations and support functions
Solution
We consolidated both vendors and the application portfolio, and reduced the infrastructure footprint through Application Support Services, IT Help Desk, Data Center Migration and Infrastructure Services
Results
Achieved 39% IT G&A reduction with year over year savings in 5 years due to; Integrated and digitized end-to-end support solution that included self-service capabilities, and increased system virtualization, allowing for real-time reporting for business visibility to C-levels executives.
About Softtek
Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia. With 12 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Spain and India, Softtek helps improve time-to-business-solution, lower costs of existing applications, deliver better engineered and tested applications, and produce predictable outcomes for top-tier corporations in over 20 countries. Through on-site, on-shore and its trademarked Global Nearshore™ service delivery models, Softtek teams with CIOs to constantly increase the business value of IT. Softtek is the creator and a leader of the nearshore industry.
