Success Stories

Improving customer service and efficiency for leading bank, through cloud-based analytics

For Mexico’s largest consumer bank, value means improving customer experience, by having the right resources at their branches—every time.

Through sophisticated algorithms, the bank is able to optimize the number of tellers, as well as the amount of cash and services that should be available at each one of its more than 1,800 branches and 7,800 ATMs across the country.

By modernizing a process that used to take several days to complete, an advanced cloud-based analytics solution accurately determines resource allocation in a matter of minutes; generating value for the bank and its customers!

Whatever value means to you, technology can take you there.

Softtek… value through technology

 
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