Cas Clients

Client: Consumer division of an American multinational commercial & investment banking and financial services corporation.

Challenge: The client’s complex IT environment lacked the agility to deliver modern customer-facing digital products at the speed the business required. This situation complicated transaction flows, increased risk, cost and time for creation of new products and services, jeopardizing the bank’s market-leading position.

Solution: Softtek helped the bank in the creation of an Integration and Digital Transformation Center. The center combined skills, processes and tools, that focused on three main goals:

  • Build a common micro-services platform that facilitates connection to the Bank’s legacy systems,
  • Enable agile pods that release customer-ready products through sprints, according to business priorities, and
  • Comply with the bank’s guidelines and regulations.

Results: We helped the bank to improve its market position by accelerating time to market of customer-facing digital products. The Integration and Digital Transformation Center allowed the bank to introduce new digital products at the pace the business leaders required, removing the constraints of legacy technology and outdated IT processes.


Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary and India, Softtek helps improve time-to-business-solution, lower costs of existing applications, deliver better engineered and tested applications, and produce predictable outcomes for top-tier corporations in over 20 countries. Through on-site, on-shore and its trademarked Global Nearshore™ service delivery models, Softtek teams with CIOs to constantly increase the business value of IT. Softtek is the creator and a leader of the nearshore industry.

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