28 january, 2022. – Hyperautomation is positioned as the number one trend among the main technologies of business strategy, because it has the ability to group multiple components of process automation, increasing the possibilities of automating various workflows.Softtek, a global provider of next-generation digital transformation services and solutions, analyses the main trends leading to intelligent hyper-automation.
In the face of new market needs, adaptability is essential. The digitally savvy consumer has evolved, and organisations need more than a product to stay relevant. End users are looking for technology that meets their needs even upstream.
“We know that hyper-automation will be one of the technological trends that will mark the next decade. It will allow all companies to embark on an automation strategy that goes beyond mechanising repetitive manual tasks: by incorporating cognitive capabilities and automatic learning, we will achieve better company performance that will be directly reflected in improved customer and employee satisfaction. This is the next step that the Digital Transformation race puts in our way and it is time to walk it to benefit from all the possibilities of growth that it offers us” , says Silvia Guillén, Head of IPA Competence Centre at Softtek EMEA.
Predictability based on verified and analysed data makes a difference in anticipating market trends and customer preferences. If you want to remain competitive, you need combined automation and artificial intelligence technologies that provide the ability to manage complex requirements to meet changing market expectations.
So, at the heart of hyperautomation is Robotic Process Automation (RPA), which extends automation capability alongside Artificial Intelligence (AI), process mining, analytics and other advanced tools. The goal is to increasingly automate knowledge work and involve all actors in an organisation to be part of the transformation.
Building an innovative digital enterprise is a process where data plays an important role. Data management, analytics and artificial intelligence capabilities bring continuous value and new perspectives to organisations. Softtek’s data and artificial intelligence expertise is driven by the Framework for Intelligent Digital Automation (FRIDA) and is supported by organisations around the world to transform operating models or user experiences.
Industry challenges include transforming a landscape of dispersed and obsolete legacy technology and inefficient, labour-intensive processes to generate smart manufacturing. New technologies enable unprecedented digitisation, both horizontally across functional silos and value chains, and vertically from the top floor to the shop floor. The customer and assets can now be connected directly to the product value chain.
New technologies and sources of energy generation, continuous changes in demand that are increasingly difficult to predict, pressure and fluctuation in pricing, among many other unprecedented disruptive factors, demand an accelerated transformation of these industries. These new tools can help better manage these cycles by reducing operating expenses, freeing up valuable resources to invest wisely with quick returns.
Karen Liedl
