Software Engineering and IT Services for Telecom

Communications providers are rapidly scaling fiber broadband, 5G, 6G, and satellite networks while, managing rising demands for sautomation, security, and availability. To compete, CSPs must streamline fragmented systems, unify data flows, and use AI to coordinate performance across cloud, edge, and hybrid environments without increasing operational complexity.

Softtek delivers this by aligning network and IT transformation across infrastructure, applications, and analytics, enabling autonomous operations, predictive maintenance, and more responsive customerexperiences.

INDUSTRY SOLUTION

blauLabs for Data Center Operations Monitoring

A powerful and easy-to-use solution for end-to-end IoT visibility across data centers. Leverage indicators to measure and regulate your carbon footprint.

Descripción bonita

Satellite-to-cloud integration for extended coverage

Data and AI for customer intelligence

Extend coverage and unlock new revenue streams by integrating satellite connectivity with cloud, edge, and terrestrial environments. We modernize OSS and BSS systems and orchestrate satellite interactions with leading hyperscale platforms to deliver secure, high-availability communication for remote operations and mobility scenarios. Softtek ensures software-driven integration so CSPs can expand 5G consumption wherever it’s needed.

Improve telecom CX platforms with data engineering and GenAI that unify customer behavior, network insights, and service interactions across the full connectivity portfolio. We build AI-ready data lakes, cloud-native analytics platforms, and predictive models that help CSPs reduce churn, strengthen loyalty, and deliver more personalized experiences at every stage of the customer journey.

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AI-enabled BSS modernization

SAP AMS factories for BSS environments

Cloud-native digital platforms for BSS

Application security and compliance

Modernize your BSS to keep pace with evolving connectivity portfolios. We improve product catalog, ordering, charging, and billing so fiber broadband, fixed broadband, 5G, and enterprise services can be launched and monetized faster. Through stabilization, refactoring, and AI-driven automation, we help CSPs cut OPEX and improve performance across the BSS environment.

Ensure the stability and continuous improvement of SAP-based BSS systems that power billing, charging, and customer operations. Softtek’s telecom-focused SAP AMS factories apply automation, AIOps, predictive analytics, and DevSecOps to improve reliability, control costs, and deliver faster enhancements while keeping always-on services running smoothly.

Explore our SAP capabilities ➜

Build and integrate cloud- and edge-native platforms that bring flexibility to your BSS ecosystem. We develop API-driven digital services, modern catalog and ordering capabilities, and scalable apps that support fiber broadband, wireless, and enterprise offerings. This digital layer speeds up service launches, improves interoperability, and opens the door to new business models.

Secure telecom applications and BSS platforms against evolving threats without slowing delivery. Our approach combines application risk analysis, vulnerability testing, and zero-trust controls to protect customer data, support regulatory compliance, and reduce security gaps across highly integrated telecom ecosystems.

Explore our digital security capabilities ➜

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Data center modernization and AI readiness

SCADA-based IoT monitoring for data centers and facilities

Intelligent network support operations

Modernize data centers with automation,AI-enabled observability, and intelligent energy optimization to improve reliability and reduce operating costs. Our approach to Data Centers 2.0 prepares infrastructure for AI-driven operations, supporting real-time analytics, 5G workloads, and advanced IoT monitoring across your OSS environment.

Improve availability, efficiency, and sustainability across distributed telecom data centers and facilities. Using a SCADA-based IoT platform, we unify power, network, and environmental signals into a single operational view. AI-driven analytics and predictive maintenance help CSPs detect anomalies early, optimize energy usage, and reduce operating costs while supporting resilient, carrier-grade infrastructure.

Explore blauLabs for Data Center Operations Monitoring ➜

Strengthen network operations with AI-enabled tools and automation that address issues before they affect customers. We design agents, bots, and AIOps workflows that analyze real-time signals from core, wireless, and fiber access networks to detect anomalies and trigger preventive actions. This improves service quality, reduces downtime, and gives engineers smarter support for more resilient operations.

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blauLabs benefits

Guarantee high availability

Follow up on operations, procedures & efficiency goals

Streamline change management

Ensure compliance

Control operating costs and validate consumption spend

Improve maintenance activities

Powerful an easy-to-use monitoring solution for end-to-end visibility across all data center components: network, electromechanical, and environmental

Analytics and forecasting tools

Capacity planning features

Real-time data visualization tools including reports, dashboards, and alerts

Invoicing module for cost reconciliation, anomaly detection, and consumption spend tracking