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TELECOMMUNICATIONS

Unlock innovation through 5G and leverage the possibilities of Connected Living

Quickly deploy a fully integrated Internet of Things platform that brings industry-specific solutions powered by your 5G network, enhance your client's digital experiences, and unlock innovation and higher operational performance from your own legacy systems.

Answer the call for 5G with the right mix of people, processes, and technology. Let’s define the future of telecom, together.

 

 

Agenda for Telecommunications

Telecommunications executives are faced with a short- and long-term agenda and must make swift judgments to address the following focus areas:
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5G DEPLOYMENT

  • Transform the network experience of consumers
  • Delivering ultrafast speed and ultralow latency
  • Boost Internet of Things (Massive machine-type communication)

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OPEN ARCHITECTURE & MODERNIZATION

  • Microservice based architecture to improve process efficiencies
  • Adding new operational capabilities
  • BSS, OSS, and network management

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AI & ML (DATA SCIENCE)

  • AI innovation and hyper-personalized user experience for customer 360 view
  • Boost network performance
  • Cut network cost through automation
  • Predict peak traffic and enhance network capability for wireless

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CLOUD MIGRATION & CLOUD NATIVE DEVELOPMENT AND SUPPORT

  • Mid-way through their cloud journey
  • Adopted UCaaS
  • Cloud service solutions for Cost savings and productivity benefits

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CONTACT CENTERS & OMNICHANNEL EVOLUTION

  • Omnichannel evolution interacting with customers beyond voice, including web chat and social media channels
  • 360 customer-related data visibility to augment customer acquisition (Multichannel, Big Data and IoT integration)

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Our services and solutions

Softtek has created a series of rapid solutions that can be implemented and deployed flexibly and to tackle challenges:

Digital Marketing & Sales Performance
  • End to End Services for Customer Acquisition
  • Digital Marketing Campaigns, Traffic Generation, Sales Conversion
Digital Transformation
  • Digital Consulting Services
  • Business Process Hyper-automation
  • Customer 360 Analytics Services
  • OTT & Legacy Platforms Integration Services
  • Digital Omni Channels Integration powered Microservices
  • Enterprise Management Platforms Services
  • Continuous Product-oriented Services powered by Cloud
Secure Infrastructure
  • Cyber-security & Risk Mitigation IT
  • Governance Services
Cognitive Analytics for Testing
  • Intelligent Testing Automation Platform Services
  • Advanced Business Analytics (Statistical Models)
  • Application Q&A & Validation
Enterprise IoT
  • Energy and carbon consumption Optimization
Remote Workplace Enablement
  • Command Center Services
  • Digital Passport & Access Control
  • Automated Alerts and Chat Bots Services powered by Analytics
Advance Cloud-based Services
  • Digital Hybrid Architecture Services
  • Telco & Cloud Expense Management
  • CX Advanced Business Analytics
  • Modern Application Development / Cloud Native Development (µSvc, API, Mobile/Responsive, WCM, Cognitive APIs)
  • Cloud Adoption & Cloud Operations
 
 
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