AI-powered HR avatar prototype for a major cloud technology provider in Mexico

A leading cloud technology provider in Mexico, recognized for its innovation and scale, sought to explore generative AI to enhance internal HR operations.

As one of the most influential tech companies in Mexico, the client set out to enhance employee services through a virtual avatar that could interact with staff and deliver real-time HR insights. The initiative demanded secure integration with internal systems, deep familiarity with AWS GenAI tools, and fast execution under tight budget and timeline constraints. With limited regional expertise in enterprise-grade GenAI development, the client needed a partner who could react quickly, prototype effectively, and align with their internal architecture.

Custom AI development services to design and prototype a generative AI-powered virtual HR assistant, architectured through an agile, cloud-native Center of Excellence leveraging AWS GenAI tools, infrastructure-as-code, and secure enterprise integration practices.

Executed an accelerated development lifecycle using AWS GenAI tools. Delivered a working prototype to validate the concept and secure internal buy-in, while integrating the avatar with three internal HR and payroll systems through alternative connection methods.

1. Designed a GenAI avatar capable of interacting with employees and HR users.
2. Built the avatar to interact with three internal HR and payroll systems.
3. Conducted a gap analysis between the client’s draft and production-grade architecture.
4. Applied secure development practices aligned with the OWASP Top 10 for LLMs and DevSecOps pipelines.