The Client
A global background screening provider supporting high-volume enterprise hiring, verification, and compliance workflows.
The Situation
The company needed to advance a complex product roadmap while bringing together platforms, teams, and codebases across multiple regions. The work was happening in parallel: platform integration, roadmap expansion, and ongoing delivery.
Execution risk was high. Core screening workflows had to remain stable while engineering teams worked across interconnected systems and strict compliance requirements. At the same time, the company needed to scale global engineering capacity to support integration work and continued product development.
Softtek’s prior familiarity with one of the client’s core platforms reduced ramp-up time and sharpened focus on the core challenge: scaling execution under complex onboarding, regulated delivery, and zero tolerance for disruption.
The Solution
Global engineering capacity for product integration and roadmap execution. Included digital product engineering and QA, cross-platform integration support, and nearshore–offshore delivery with coordinated onboarding and compliance.
Positioned early in the platform transition to accelerate execution readiness before large-scale ramp-up. Structured the engagement to align hiring, onboarding, and delivery with client governance while supporting integration across distributed teams.
- Activated onboarding across program management, development, and QA to support integration streams.
- Leveraged prior experience in background screening workflows to align faster with platform needs.
- Reworked onboarding flow with client HR to accept Softtek background check outputs as valid.
- Reduced duplicated compliance steps that were delaying engineer activation.
- Coordinated internal teams (TA, HR, PMO, delivery) to ensure consistent, high-quality talent activation.
Driving Results
- ~80% of required capacity fulfilled within the first 3 months, accelerating initial ramp-up.
- 100% fulfillment achieved within 3 months in subsequent scaling phases.
- ~2.5-day average candidate feedback turnaround, improving hiring speed and decision cycles.
- Reduced onboarding friction by eliminating redundant background check processes.
- Maintained uninterrupted end-user experience during platform integration.
- Enabled scalable, repeatable model for global engineering capacity expansion.
We make global engineering scale Simple, Smart, Reliable—so background screening providers can evolve product portfolios without disrupting the workflows their customers depend on.