Banking & Financial Services

Future-fit banking

Powered by AI and propelled by data, financial services are evolving into ubiquitous digital platforms that are intelligent, automated, and seamlessly integrated with diverse services. Is your company equipped to excel in this rapidly changing landscape?

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Digital B&FS vision aligned to business objectives

DIGITAL ASSETS ENVIRONMENTS ENABLEMENT

INTEGRATE PAYMENTS & INTERACTIONS

NEW REVENUE STREAMS & BUSINESS MODELS

LEGACY SYSTEMS MODERNIZATION

 

INCREASE CUSTOMER LIFETIME VALUE (CLV)

VALUE & PERSONALIZED SERVICES

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COMPREHENSIVE CUSTOMER / MARKET VIEW

EFFECTIVE CUSTOMER LIFECYCLE MANAGEMENT

ENHANCE PREDICTIVE BEHAVIOR

OPERATIONAL EFFICIENCY & COST REDUCTION

FRAUD & OPERATIONAL RISK REDUCTION

 

GROW CUSTOMER BASE

INCREASE NPS WITH MOBILE FIRST EXPERIENCE AT THE CORE

OpenX

DIGITAL ASSETS ENVIRONMENTS ENABLEMENT

INTEGRATE PAYMENTS & INTERACTIONS

NEW REVENUE STREAMS & BUSINESS MODELS

LEGACY SYSTEMS MODERNIZATION

 

Intelligent

COMPREHENSIVE CUSTOMER / MARKET VIEW

EFFECTIVE CUSTOMER LIFECYCLE MANAGEMENT

ENHANCE PREDICTIVE BEHAVIOR

OPERATIONAL EFFICIENCY & COST REDUCTION

FRAUD & OPERATIONAL RISK REDUCTION

 

Omnichannel

INCREASE CUSTOMER LIFETIME VALUE (CLV)

VALUE & PERSONALIZED SERVICES

GROW CUSTOMER BASE

INCREASE NPS WITH MOBILE FIRST EXPERIENCE AT THE CORE

Strategic B&FS offering

CUSTOMER EXPERIENCE ECOSYSTEM


  • Customer Engagement & Hyper-Personalization Models (Deep Learning)
  • Customer Journey & Product Lifecycle Digitization
  • Intelligent Customer Service Enablement
  • Omnichannel Models Enablement & Optimization
  • User Communities
  • Mobile first

DIGITAL PRODUCT ENGINEERING


  • Digital Product Development
  • Gen-AI Adoption & Governance (IT & Business)
  • Digital Architecture
  • Open X & API Oriented Architecture Enablement
  • Data Architecture
  • Cloud Architecture
  • QA Engineering

IT PLATFORM MODERNIZATION


  • App Modernization - Migration
  • End to End Cloud Journey definition & Enablement
  • New-Gen Core Banking Implementation & Migration
  • Digital & physical channels evolution
  • Commercial Banking (SMEs onboarding)
  • Wealth Mgmt & Investment

EFFICIENCY & PRODUCTIVITY SOLUTIONS


  • Front-Middle-Back Office Processes & Workflows Hyper-automation
  • IT Operations (Continuous Improvement & Optimization)
  • Intelligent Risk, Compliance & Regulatory Processes

Tech Enablers

Gen AI (Softtek FRIDA and Third-Party Platforms)

Data & Analytics (Deep Learning, Machine Learning)

Multi-Cloud Ecosystem Enablement (AWS, GCP, Azure)

Continuous Innovation (Tech-Emerging PoCs)

Technology Enablers

Cloud evolution

We architect and accelerate the migration of business applications to the cloud, transforming them into interconnected digital platforms.

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QA for Banking

Utilizing generative AI to elevate our testing services, we ensure an exceptional and secure customer experience along with uninterrupted business operations.

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Continuous Automation

We drive the rapid automation of business processes, delivering a digital, agile customer experience and a new echelon of operational efficiency.

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AI

We combine traditional and generative AI into core business processes, accelerating the shift to fully digital, intelligent banking solutions.

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Application Modernization

We expedite the modernization of legacy banking systems, ensuring a secure and agile transition of crucial banking applications into a digital ecosystem.

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Key Partnerships

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Industry solutions

Full Digital Onboarding
The fastest route to digital banking

Digital Onboarding transforms account setup into a simple, paperless process. A few clicks are all it takes to access the digital banking experience.
Remmitances
Seamless global money transfers

Send and manage international funds with ease. Our remittance services provide both individuals and financial institutions with secure, quick, and cost-effective solutions.
Cash 4 U
Automated cash management

Experience next-level efficiency in ATM and bank branch cash management. Cash 4 U delivers automated, secure transactions and robust oversight of your cash operations.
Ellenton
Data masking excellence

Secure sensitive information with Ellenton’s data masking. Our solution upholds data protection laws, prevents leaks, and supports incident management with continuous security monitoring.
Wealth Management
A symbol of your bank’s innovative spirit

Merkaat provides direct and agile financial advisory services online. Access investment guidance, portfolio management, and trading without the traditional wait times and cost.
 
 

Featured work

VIDEO CASE STUDY
Digital Architecture helps one of the world’s largest banks win over consumers with new and innovative products
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