CASE STUDY/ RETAIL
Agile Portfolio Evolution
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A renowned South American supermarket chain with departments in pharmacy, textiles, home goods, electronics, home appliances, technology, and more.
"As a result of our growth in recent years, we realized it was time to update our category management strategy. We teamed up with Blue Yonder and Softtek to improve our efficiency in planogramming, optimize product availability, offer a better shopping experience, and positively impact sales."
To support its expansion strategy in key markets in South America, our client was looking to improve its category management capabilities.
Develop category management capabilities that scale with recent and future growth.
Reduce category management expenses through automation and better insights.
Optimize product availability at all stores.
Positively impact sales.
As a Blue Yonder partner with strong end-to-end delivery capabilities throughout the Americas, Softtek was engaged to embed Blue Yonder’s Space & Floor Planning and Assortment Management solutions into our client’s category management processes. Included in the implementation was the configuration of built-in tools (Category Knowledge Base, Open Access Web Publisher, and Space Automation Professional) that facilitate database administration, collaboration, publication, and automation.
To make the transformation sustainable and aligned to business goals at every step, Softtek divided the service into stages with built-in “quick wins” to provide early economic, operational, and human capital benefits throughout the transformation. Here are some highlights from the partnership:
Quick wins at every stage (consulting & strategy, transformation roadmap, change management, training, and development of best practices).
Implementation, user acceptance testing support, and hypercare for Space & Floor Planning and Assortment Management.
Formed an automation committee and implemented an automation framework for use with tools such as Selenium, Winium, and Eclipse.
Duration: ~4 years
Blue Yonder’s category management capabilities enable unparalleled transformation through automation, AI, ML, performance monitoring, and collaborative features. With the revolutionary software and Softtek as a partner, our client was able to reduce overstocks and stockouts, provide a better shopping and service experience, accelerate planogram generation and execution, and oversee store-specific assortment and inventory
Enabled automated planogram generation and localized assortment.
Supported the generation of nearly 3,000 planograms during the engagement.
Provided training and knowledge base generation for business intelligence teams.