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CASE STUDY | INSURANCE

Activating a Latin American engineering hub for a global insurer

Agile Portfolio Evolution

engineering-hub-build-operate-transfer-insurance-image1

The Client

A global property and casualty insurer operating in 50+ countries with over 100 years of industry presence.

The Situation

When global digital ambition depends on local execution readiness.

As part of a broader digital transformation agenda spanning cloud, automation, and advanced analytics, the insurer sought to expand its engineering hub footprint in Latin America, selecting Colombia as a strategic location.


However, execution risk was high. The local operation lacked the recruiting engine, delivery infrastructure, and operational maturity needed to scale rapidly. At the same time, demand for highly specialized engineering talent in a constrained, in-office labor market further increased complexity.


The core challenge was to activate a global engineering hub at speed while ensuring control, quality, and long-term scalability.

The Solution

Service overview

Build–Operate–Transfer (BOT) services for engineering hub activation, including specialized talent sourcing, nearshore execution, operational setup, and transition to ownership.

Approach

Served as the execution bridge between global strategy and local readiness, using a risk-first ramp-up model across environment setup, talent activation, and ownership readiness.

Key actions
  1. Built specialized hiring pipelines for cloud, infrastructure, cybersecurity, DevOps, QA, software, data, and platform roles.
  2. Aligned role definitions with hiring leaders around local market realities.
  3. Set up delivery readiness across infrastructure, tooling, licenses, and support.
  4. Delivered onboarding, technical enablement, and English readiness to accelerate productivity.
  5. Designed long-term capability mechanisms, including academies, upskilling pathways, and ecosystem partnerships.

Driving Results

  • 100+ engineers ramped in the first 5 months, accelerating hub activation.
  • 150+ resources enabled with physical and digital infrastructure, including tooling and licenses.
  • 30+ senior and management roles filled prior to legal entity completion.
  • 98% of resources successfully transferred to client ownership.
  • 30% CAPEX and 20% OPEX savings versus comparable regional hub builds.
  • Full technical certification compliance achieved within 6 months.
  • Reduced start‑up risk while establishing a scalable, repeatable hub deployment model.

Bottom line

We make Build-Operate-Transfer engineering hub activation Simple, Smart, Reliable—so global insurers can turn regional talent strategy into scalable engineering hubs faster, with less risk and a clear path to ownership.

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