Beauty retailer enters new market with a scalable, data‑driven retail operation

A global beauty retailer with a large U.S. footprint, expanding internationally through partnerships with leading regional retail operators to enter new markets and scale omnichannel operations.

As part of its international growth strategy, the retailer selected Mexico as its first Latin American market. The launch required a fully operational retail backbone from day one—supporting stores, e‑commerce, supply chain, finance, and compliance—while aligning closely with U.S. business processes and a parallel SAP transformation underway north of the border.

Multiple brands, systems, vendors, and stakeholders had to move together at speed. Success depended less on individual technologies and more on disciplined orchestration, clear governance, and a partner capable of turning complexity into a scalable operating model.

Retail transformation services with end-to-end SAP S/4HANA Retail implementation and integration across store, ecommerce, logistics, and financial systems to support international expansion.

Used co-managed governance, SAP Activate discipline, and enterprise architecture oversight to align business, technology, and delivery stakeholders throughout execution.

1. Established SAP S/4HANA Retail as the system of record for merchandising, supply chain, finance, tax, stores, and e-commerce.
2. Governed 150+ custom developments while preserving a clean ERP core.
3. Integrated POS, e‑commerce, SAP Customer Activity Repository, OMS, WMS, 3PLs, and legacy systems into a unified omnichannel architecture.
4. Led the QA lifecycle, from unit testing to UAT and hypercare, for stability at launch.
5. Coordinated multi-country SAP, development, and QA teams to support rapid store rollout.