Oil and gas company avoids SAP implementation failure, saves 65K per uninterrupted day

About the customer

A leading wholesale and retail distributor of oil and gas in Colombia.

800+ gas stations

50% of Colombia’s oil and gas market

200+ industrial clients

Business challenges

Following a previously unsuccessful SAP implementation, the company was looking for a partner to execute a reimplementation and management plan with a focus on increasing business availability and improving decision-making.


Make information more quickly and readily available at the transactional, analytical, and strategic levels.


Standardize and automate legal, customer relationship, financial, commercial, HR, projects and investments, and logistics processes.


Improve user management and establish functional leaders to manage the different modules.

How Softtek comes into play

After an assessment to identify opportunities for ERP simplification and transformation, Softtek completed the implementation of all required SAP modules and integration with external control systems in just 15 months based on a well-defined deliverables roadmap.

Implemented a contract lifecycle management (CLM) module, making it the first CLM implementation in Colombia; a CRM tool; and SAP Business Warehouse and SAP Business Objects to consolidate business information from all systems and enable reporting, sharing, and visualization.

Enabled SAP mobile app integration using Sybase software.

Implemented processes for financial, supply logistics, HR, business intelligence, and customer relationship management.

Provided ongoing maintenance to the different modules, supported by Softtek’s SAP maintenance Center of Excellence.

Business impact

Through a better SAP implementation, maintenance, and technical support partnership, our client was able to harmonize several business processes, leverage more data opportunities, boost compliance and control, and minimize ERP interruptions for significant savings.

5% of staff reallocated to value-added positions thanks to process consolidation and standardization.

60% faster time to decision making through improved operating processes in scope.

100% compliance with industry regulations.

Up to $65K savings per uninterrupted day.

Get the PDF version