SAP Application Management Services (AMS)
SAP Application Management Services (SAP AMS) are processes and methodologies for maintaining, enhancing and managing enterprise SAP environments. AMS include development, implementation, integration, testing, maintenance and support (functional and technical), and help desk services. It also includes application monitoring as well as back-up and recovery of applications and interfaces.
Softtek service value
Softtek SAP Support Services or FourS, is a managed, shared services AMS solution that brings cost efficiency and budget certainty, while improving agility and time to market from day one.
Why Softtek
| Pay-per-use | Being a utility-like service, FourS provides a solid AMS team, without the burden of fixed costs or big in-house teams that may remain underutilized. |
| Rapid deployment | The combination of a shared services model, and cloud-based ticket and knowledge management systems, allows a rapid on-boarding process for almost every organization running on common SAP platforms. |
| Global 24x7 support | Softtek’s Global Nearshore SAP Services provides access to experts around the globe, which can easily provide support and answers anytime, anywhere. |
| Continuous improvement | The service does not stop at break-fix, but also allows for organizations to enhance functionality in a constant basis. While also relying in a continuous root-cause analysis to eliminate recurring problems. |
Insights
- SAP HANA for operational reporting Session 1: SAP HANA for Sales Reporting SAP and Softtek April 2013 / English
- SAP Mobility on Cloud Session-1: SAP Mobile Apps on Cloud. Go Mobile with the latest SAP productivity apps on the market- over 25 to choose from. SAP and Softtek April 2013 / English
- SAP Mobility on Cloud Session-2: SAP Mobile Sales on Cloud (CRM). Better enable your Salesforce in the field. SAP and Softtek April 2013 / English
- SAP Mobility for Professional Services (Webinar) SAP and Softtek March 2013 / English
