CASE STUDY / BANKING & FINANCIAL SERVICES

Nearshore, agile development help fintech startup scale solution, expand global tax and financial offering



About the customer

A specialized Fintech company who provides a streamlined digital intercompany billing and invoicing management solution for multinational organizations.

Founded in
2019

Nearly
100 employees

A startup that grew out of a Fortune 50 company

 

Business challenges

Our client's key goal was to enhance and streamline its solution to suit the global intercompany billing and invoicing administration of its origin company's needs. Furthermore, this startup required a long-term engagement with a technology partner to enable the readiness and release of a white label version of the solution that can serve the needs of other global corporations.

 
1

Migrate on-premise IT services to the cloud.

2

Deliver regular upgrades and features to keep up with the ever-changing global tax rules.

3

Scale its solution to be white-label ready.

How Softtek comes into play

Leveraging Softtek’s nearshore approach, we worked directly with our client to improve its development and deployment capabilities. Through our Agile practices, we helped our client execute on its aggressive short-term growth objectives and expand its specialized Fintech solution through the continual delivery of geography-specific features and solution enhancements.

The architecture of all applications was transformed from single-tenancy to multi-tenancy.

All stored procedures were converted to microservices and APIs.

Test automation and reporting were enabled, allowing for the delivery of over 400 features in a single year.

Agile methodologies were used to complement our client's workforce upskilling goals, empowering development teams to quickly move between support and development tasks.

Group 385

Business impact

Our client's specialized solution has proved to be of significant value both serving its founding client and new success in obtaining new white-labeling engagements.

Softtek has a long-term technological partnership with the company, providing the momentum needed, through continuous consultancy and full-cycle software development services, to help mature its specialized solution and expand its global tax and financial offering to new clients worldwide.

Improved the quality and speed of software development, allowing our customer to white labelits solution and generate additional income streams

Delivered ongoing quick value in response to evolving global regulations that its clients demand for precision and compliance

Supported our client's Agile transformation, converting numerous development processes from SDLC to Agile

Through excellent quality in “first-time right” CTQs, we were able to reduce issue remediation from 15% to 1%

Exceeded established SLAs by achieving a 99% follow-through rate

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