Insurance leader modernizes premium payments with scalable, custom portal

One of the world’s leading property and casualty insurance companies, with operations in more than 50 countries.

With self-service expectations rising fast, even modern insurers can face uneven digital maturity across markets. In some regions, customers had limited options to pay their premiums online, while internal teams struggled with manual reconciliation and disconnected systems. To close that gap, the insurer launched a localized initiative to build a secure, user-friendly portal—one that would simplify collections, give internal teams better control, and create a blueprint for future rollouts.

Dedicated Agile development of a custom insurance portal, integrated with core systems, built under a fixed-price model, scalable across markets.

Launched a responsivemicrosite to pay one or multiple premiums via bank transfer or credit card, with secure login and real-time data integration. The modular, API-first design supports multi-market reuse and simplifies long-term maintenance.

1. Designed a user-friendly, multi-device frontend.
2. Integrated payment flows with legacy systems and partners (e.g., SIS, CSPG, PayU).
3. Built a secure, high-performance backend with modern cloud tech.
4. Enabled encryption, ID verification, and secure data handling.
5. Delivered full documentation and source code for easy handoff and scalability.