A leading regional North American grocery chain.
120+ stores
50+ years in the market
Driven by its mission to improve stakeholder well-being, the client sought a strategic partner to expand market reach and accelerate growth. Key challenges included:
Replacing its proprietary ERP and manual spreadsheets for forecasting.
Adopting world-class replenishment tools.
Centralizing forecasting and procurement processes.
As a Blue Yonder technology partner, Softtek conducted a detailed assessment and implemented the BY Demand and Fulfillment solution to:
Strengthen the replenishment function with dedicated resources.
Generate insights from forecast vs. actual results to support continuous learning.
Leverage machine learning and automation for more accurate, signal-driven demand forecasting.
Visualize demand scenarios, their probabilities, and influencing factors using advanced technologies.
Automatically calculate impacts, predict disruptions, and assess risk.
Softtek’s expertise in change management and data cleansing was key to ensuring the success of the transformation. As a result, the company achieved:
Fewer stockouts across product categories.
Lower inventory levels.
A stronger, more efficient procurement function.
