The digital capabilities you always needed, but faster
Our Digital Triage services are packaged and designed for fast delivery and implementation. They tackle specific improvements that should not be postponed and wait months through traditional hiring mechanisms.
Offerings for Digital Triage
Designed for fast action. Our teams rapidly address urgent needs to enable or quickly enhance the performance of current digital investments.
Urgently address unstable or saturated platforms or channels
Digital Commerce Workaround: Rapid deployment of fully functional temporary digital channels to overcome instability or saturation.
Custom-made eCommerce Platform Hypercare: Rapidly stabilize and fine-tune legacy eCommerce platforms, preventing sales disruptions due to demand spikes, while a long-term solution is set in motion.
Quickly expand or overhaul digital delivery
Delivery Channels Rapid Integration: Connection to digital delivery service platforms to rapidly enable new or temporary delivery mechanisms in case of core channel disruptions.
Digital Front-ends Hypercare: Understand your customer's behavior, identify improvement areas and fix issues that may affect your customers' experience.
eCommerce Cognitive Testing: Rapidly enable eCommerce test scenarios aided by AI and cognitive technologies.
Rapidly implement best-in-class eCommerce
Rapid Enterprise-grade Commerce: Implement Omni-channel enterprise-grade Digital Commerce and CRM platforms.
eCommerce Go – Transaction-based model: Launch Hybris and Magento eCommerce in less than two weeks, and rely on our digital marketing teams to generate customers and sales; pay by transaction and keep all profits.
Marketing Services for eCommerce: Our own digital marketing agency works in tandem with our Digital Triage team to craft demand generation and eCommerce sales.
CUSTOMER SPOTLIGHT
Leading car maker increased dealership visits by 65%
Softtek implemented a unique digital platform to harmonize customers’ changing expectations, dealership needs, and the sales and marketing processes.
CUSTOMER SPOTLIGHT
Automotive leader drives sales through enhanced customer journeys
Applying agile methodologies and experience KPIs to develop a digital CX strategy, and drive lead conversion and car sales.
