Digital Triage Services

Now, more than ever, a solid digital capability is key

Rapidly integrate new digital sales channels, enhance your eCommerce and digital delivery throughput, quickly scale capacity or revamp your clients’ digital experience.

The digital capabilities you always needed, but faster

Our Digital Triage services are packaged and designed for fast delivery and implementation. They tackle specific improvements that should not be postponed and wait months through traditional hiring mechanisms.

Bullet-11
Rapidly enable new digital sales channels
Bullet-11
Expedite eCommerce platform enhancements
Bullet-11
Increase digital delivery throughput
Bullet-11
Drastically scale up
Bullet-11
Iteratively revamp the user experience
Bullet-11
Launch new channels and integrate functions customers will love

Offerings for Digital Triage

Designed for fast action. Our teams rapidly address urgent needs to enable or quickly enhance the performance of current digital investments.


Urgently address
unstable or saturated
platforms or channels

Digital Commerce Workaround:
Rapid deployment of fully functional temporary digital channels to overcome instability or saturation.

Custom-made eCommerce Platform Hypercare:
Rapidly stabilize and fine-tune legacy eCommerce platforms, preventing sales disruptions due to demand spikes, while a long-term solution is set in motion.

Quickly expand or
overhaul digital
delivery

Delivery Channels Rapid Integration:
Connection to digital delivery service platforms to rapidly enable new or temporary delivery mechanisms in case of core channel disruptions.

Digital Front-ends Hypercare:
Understand your customer's behavior, identify improvement areas and fix issues that may affect your customers' experience.

eCommerce Cognitive Testing:
Rapidly enable eCommerce test scenarios aided by AI and cognitive technologies.

Rapidly implement
best-in-class
eCommerce

Rapid Enterprise-grade Commerce:
Implement Omni-channel enterprise-grade Digital Commerce and CRM platforms.

eCommerce Go – Transaction-based model:
Launch Hybris and Magento eCommerce in less than two weeks, and rely on our digital marketing teams to generate customers and sales; pay by transaction and keep all profits.

Marketing Services for eCommerce:
Our own digital marketing agency works in tandem with our Digital Triage team to craft demand generation and eCommerce sales.

What’s behind our Triage services?

Softtek Digital Platforms and Commerce advisory and technology services are built around agile delivery methods, modern architectures, and empowered by dedicated centers of excellence where engineering and business domains intersect.

Virtualization••|•••Workplace••|•••Monitoring••|•••Cybersecurity••|•••Cloud

By combining a broad set of skills, a highly mature service model and the accumulated experience of thousands of eCommerce, mobile and CX projects, we can act as that agile partner to rapidly improve Digital channels capabilities. Our delivery approaches combine the use of SWAT teams, rapid assessments, Agile pods, reference instances, accelerators, Playbooks, automations and AI tools, plus a growing core of best practices specifically tailored for Digital Commerce plays.

By combining a broad set of skills, a highly mature service model and the accumulated experience of thousands of eCommerce, mobile and CX projects, we can act as that agile partner to rapidly improve Digital channels capabilities. Our delivery approaches combine the use of SWAT teams, rapid assessments, Agile pods, reference instances, accelerators, Playbooks, automations and AI tools, plus a growing core of best practices specifically tailored for Digital Commerce plays.

Read how our customers improved their Digital Channels

Hospitality | Intelligent Operations | IT Infrastructure Services | Data and AI
Custom CRM helps casual dining leader conduct digital outreach to 50 million guests per year
Hospitality | Cloud Services | Application Services
Global cinema chain partners with Softtek to boost profitable growth through digital transformation

If you’d like to explore our digital triage services, fill up the form below and one of our consultants will reach out to discuss your needs.