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POS TRANSFORMATION SERVICES

Next‑Gen Point‑of‑Sale Solutions for Unified Commerce

Today’s shoppers move fluidly between channels—and your POS should too. We help retailers modernize their in-store and online tech to deliver consistent, secure and efficient shopping experiences that drive loyalty and streamline operations.

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We help grocery, fashion, and general merchandise retailers modernize legacy POS systems—no matter the vendor. From checkout to self-service kiosks and mobile devices, we unify your ecosystem under a scalable platform. Our edge? Deep industry experience, vendor-agnostic architecture, and AI-driven automation through our propriety FRIDA platform.

Solutions

Vendor-Agnostic Modernization
Upgrade any legacy POS (SurePOS, Voyix or custom builds) to next‑gen platforms with zero vendor lock‑in.

  • 30+ pre-packaged microservices and 400+ APIs for seamless integration and rapid feature rollout.
Smarter, Faster Development with AI
  • FRIDA SDLC Copilots boost developer output by up to 40% with AI-powered code generation.
  • FRIDA Intelligent Test Automation (ITA) covers up to 80% of test cases, improving QA efficiency by 40%+.
  • FRIDA Code Guard & AI Ops automate security scans, optimize performance, and flag issues before they impact the store.
Built-in Localization & Compliance
Stay fully compliant in every market with tailored configurations for printers, receipts, fiscal requirements and local regulations.

Agile pods trained by the Retail POS Center of Excellence in partnership with our POS providers ensure seamless co-delivery execution with POS’s teams.
Data Security & Governance
End-to-end PCI DSS‑aligned encryption and continuous vulnerability scanning.

Role-based access controls and audit-ready logging built into every layer of the POS stack.
 
 

Cases

  • Cut ELERA integration lead-time via in-house lab, APIs, and GenAI copilots.
  • Payments, tax, and labor localized for smooth, compliant launches in every market.
  • Enabled a 13-country, 1,100+ terminal rollout with full localization and compliance.

Grocery & General Merchandise Transformations

  • 50% reduction in out-of-stock incidents and 30% decrease in food waste.
  • 25% faster average checkout times and 35% lower fulfillment costs.

Fashion Retail Acceleration

  • 60% improvement in inventory turnover and 35% boost in customer lifetime value.
  • 40% increase in cross-channel sales through unified pricing and promotions.

Service Transformation | Portfolio Transformation | Digital Acceleration 

Nearshore delivery with global pods, ensuring 24/7 support and rapid scale-up.

Toshiba Partnership

Point-of-Sale

Next-gen POS software adaptable to any hardware.

Self-Service

Modular kiosks for customer interaction and frictionless self-checkout.

Loyalty & Promotions

Data-driven Loyalty and promotions features leveraging real-time microservices.

Produce Recognition

AI instantly identifies produce to speed checkout.

Loss Prevention

Computer vision detects shrink and theft live.

Mobility

Handheld POS empowering associates and shoppers.

Payments

Single gateway for secure, flexible transactions.

Returns Management

Omnichannel microservice that simplifies customer returns.