CASE STUDY / BANKING & FINANCIAL SERVICES

Continuous testing and governance model revamps time to market & system reliability for leading global bank



About the customer

Global leader in banking, credit cards, and wealth management. Subsidiary to top 5 US bank.

~25M
customers

~27K
point of contact

~9K
ATMs

 

Business challenges

Our client was suffering from service interruptions and delayed time-to-market caused by a lack of automation and standardization in their QA practices.

 
1

Ensure Business Continuity by eliminating defects and avoiding negative business impacts.

2

Improve time-to-market by efficiently managing large volume of projects.

3

Unify global quality assurance frameworks to generate savings.

4

Automate business process testing.

How Softtek comes into play

Softtek developed and implemented a governance model and framework to standardize automation practices, allowing for fair and easily comparable measurements, as well as ensuring continuous testing for projects and provided solutions that enable a faster time to market.

Top-5-US-Bank-Subsidiary-1-graphic

Testing as a Service.

Continuous testing.

Integration Testing.

CI/CD pipeline transformation

Group 385

Business impact

Softtek improved systems reliability without interrupting business operations, significantly optimizing testing activities and accelerating time-to-market.

88%

reduction of testing activities through governance implementation

60%

faster testing activities, accelerating time-to-market

20% cost savings

in testing activities under Softtek’s new global QA framework

27%

increase in testing productivity through automation

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