CASE STUDY / BANKING & FINANCIAL SERVICES
Continuous testing and governance model revamps time to market & system reliability for leading global bank
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About the customer
Global leader in banking, credit cards, and wealth management. Subsidiary to top 5 US bank.
~25M
customers
~27K
point of contact
~9K
ATMs
Business challenges
Our client was suffering from service interruptions and delayed time-to-market caused by a lack of automation and standardization in their QA practices.
Ensure Business Continuity by eliminating defects and avoiding negative business impacts.
Improve time-to-market by efficiently managing large volume of projects.
Unify global quality assurance frameworks to generate savings.
Automate business process testing.
How Softtek comes into play
Softtek developed and implemented a governance model and framework to standardize automation practices, allowing for fair and easily comparable measurements, as well as ensuring continuous testing for projects and provided solutions that enable a faster time to market.
Testing as a Service.
Continuous testing.
Integration Testing.
CI/CD pipeline transformation
Business impact
Softtek improved systems reliability without interrupting business operations, significantly optimizing testing activities and accelerating time-to-market.
88%
reduction of testing activities through governance implementation
60%
faster testing activities, accelerating time-to-market
20% cost savings
in testing activities under Softtek’s new global QA framework
27%
increase in testing productivity through automation
