CASE STUDY/ INDUSTRIAL

Cement manufacturer accelerates M&A benefits through SAP integration

About the customer

One of the world’s largest cement companies.

US $3.5B revenue

12K+ employees

90+ years in the market

Presence in 11 countries

"All of the main processes started working without major issues, and it was only possible due to the great dedication and close cooperation of our teams. Congratulations to the whole team!"

President

Business challenges

Following the acquisition of five companies across the US, Canada, and Brazil, our client needed to standardize the operating, business, and IT processes of the new business units by following a global SAP template rollout program.

1

Unify all businesses under a single ERP system to perceive M&A benefits more quickly and manage IT support centrally.

2

Place all businesses under the same global process compliance umbrella, localizing when needed.

3

Reduce IT costs associated with maintaining multiple technology environments.

4

Effectively manage change, acceptance criteria, and rollout phases.

How Softtek comes into play

Softtek was engaged to manage all moving parts in the project lifecycle, including the GAP analysis and blueprint, knowledge transfer, transition approach, go-live waves, and post go-live hyper care. During each phase, Softtek applied change management, completed data migrations, and provided end user training for multiple audiences (strategic, analytical, and transactional users).

Implemented 7 functional modules, including finance, controlling, procurement, sales, production, human capital, and business intelligence.

Provided communication plans and key user training to improve satisfaction and change acceptance.

Migrated approximately 3,000 fixed assets from a legacy system to SAP and configured 13 legal entities.

Business impact

Softtek’s industry-centric approach paired with digital governance and effective change management significantly lowered ERP integration risk and helped the client more quickly integrate new businesses.

Met all deliverables and go-live on time and within budget.

Fulfilled 100% of the established success factors and deliverables.

Reduced IT support costs by rolling out a standardized global SAP template in all business units.

Enabled back-office functions for a shared services model.

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