HEALTHCARE

Improving patient care with Digital Solutions

The pandemic expedited the digital transformation underway in health, and patients and providers alike saw benefits to the new tech and virtual solutions. We help public and private healthcare institutions maximize their efficiency and response times through specialized digital capabilities and agile values.

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Agenda for Healthcare

Healthcare executives are faced with a short- and long-term agenda and must make swift judgements to address the following focus areas:

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Strengthen the digital customer journey.

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Digital partnerships.

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Process outsourcing.

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Reduce costs through digitalization and automation of processes.

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Expand digital communication channels with patients.

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Accelerate the adoption of telemedicine.

Our services and solutions

Softtek has created a series of solutions that can be implemented and deployed flexibly to tackle the challenges facing the healthcare industry.

Agile Transformation

 

Agile Transformation

Our teams transform while they perform – causing minimal disruption or service degradation during the early stages of the Agile transformation. The combination of Agile Transformation Services and Agile Development Services ensures that the transformation will stick.

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Intelligent Test Automation

 

Intelligent Test Automation

At with more than 2,500 Quality Engineering professionals in our Global Nearshore network, we bring high-demand skills across QA, automation, continuous testing, DevOps and Agile to clients around the world in all industries.

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Industry Accelerators

 

Industry Accelerators

We offer accelerators, enablers, use cases, and pre-trained cognitive models geared towards the Healthcare industry.

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Application Development

 

Application Development

As the pioneer and largest provider of Nearshore development services, we build next generation applications using agile and DevOps, maximizing Onshore and Nearshore delivery to speed up roadmaps, team engagement and productivity goals.

  • Modern app development (µSvc, API, Mobile/Responsive, WCM, Cognitive APIs)
  • Application QA, testing and validation
  • Cognitive Testing Automation for Software & Apps
  • App design and development through Agile Pods onDemand
  • Minimize time-to-market

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ERP & Core

 

ERP & Core

Enable an intelligent, scalable, lean, and versatile platform. Softtek evolves legacy platforms to digital by establishing open platforms capable of sharing data and services for their use in commercial apps, relying on APIfication, BigData, Microservices, and AI.

  • SAP S/4 HANA for Healthcare
  • Microsoft Cloud for Healthcare
  • SAP Roadmap for Healthcare
  • Salesforce CRM
  • Microsoft Dynamics
  • Google Cloud
  • AWS
  • xHIS - EHR – EMR integration
  • Client Value Assessment

Process Automation

 

Process Automation

Automate business and operations processes that directly impact cost reduction, efficiency maximization and accelerate innovation in products and services.Softtek’s cognitive FRIDA automation services help solve complex problems using deep learning and related AI technologies to understand and process a wide variety of information, including video, photos, free-form text, voice, pdfs, scanned documents and other non-structured data.

  • Catalogue of bots preconfigured to healthcare processes
  • FRIDA Cognitive Automation
  • Business Automation as a Service

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Operational Intelligence

 

Operational Intelligence

Monitor the operational health of technology-enabled processes through the transparent integration of business information and technical KPIs.

  • Operational intelligence for critical business processes
  • Smart application performance monitoring
  • Quick implementation of financial dashboards
  • Advanced IT Operations (AMS & ITIS)
  • Site Reliability Engineering
  • DIEGO Digitized Governance
  • Proactive performance monitoring
  • Intelligent Automation
  • Global 24x7 coverage
  • Application streamlining
  • Infrastructure management

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Patient Experience

 

Patient Experience

Swiftly improve your digital experience and enable new channels to interact with patients and partners. Deploy your omnichannel digital experience through our application and infrastructure management, agile development, and API management capabilities.

  • Demand generation
  • Customer experience design & engineering
  • e-Commerce platform and payment methods
  • Customer-care analytics
  • Digital marketing
  • Mobile-first approach
  • Quick capability and service integration
  • Software and solution testing

Digital Acceleration Lab

 

Digital Acceleration Lab

Discover, create, and test digital capabilities with the potential to transform the Healthcare sector.

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How we are supporting our clients in the Healthcare sector

Healthcare | Agile Software Development
Healthcare provider increases overall services provided by 18% with new platform
Healthcare | IT Infrastructure Services
Managed IT infrastructure services ensure peak availability of life saving emergency services
Healthcare
Physician services provider reduces procure-to-pay times by 60% with procurement platform
Healthcare
Healthcare provider enables digital channels in record time during Covid-19 pandemic