INSURANCE

Next-generation insurance operations

The insurance landscape is rapidly evolving with the rise of insurtechs and disruptive business models, including pay-per-use, dynamic pricing, and personalized discounts. At Softtek, we empower insurers globally to modernize their operations and move beyond outdated legacy systems. Our innovative, customer-centric IT solutions drive profitability, optimize resource utilization, and enable forward-thinking insurance solutions.

SUMMARY

AGENDA

SOLUTIONS

CASES

INSIGHTS

MEET THE TEAM

OVERVIEW

SUMMARY

AGENDA

SOLUTIONS

CASES

INSIGHTS

MEET THE TEAM

Agenda for Insurance

Insurance organizations today are faced with a short- and long- term agenda and must make swift judgements to address the following focus areas:

New business models and personalized products.

Automation of manual tasks.

Advanced analytics and proactive risk prevention.

Seamless and personalized experiences.

Strategic partnerships with insurtechs.

Cybersecurity.

Softtek delivers the strategy, capabilities, and key accelerators to help insurers evolve

We enable evolution through data-centered solutions, AI, automation, and digital channels, supported by accelerated innovation models and globally optimized intelligent technology management models.

Use smart analytics for risk assessment and customer segmentation

Leverage AI & cognitive automation for claims, underwriting, and fraud detection

Implement Agile/SAFe methodologies to enhance product development and expedite delivery

Digitize operations and improve customer experience with digital enablers and accelerators

Launch new business models that maximize competitiveness in a digital environment

Strengthen cybersecurity measures

Consult with our Insurance team

Customer intelligence. Lean operations. Revolutionary business models. With the right partner, any insurer can run like a tech company. Let’s define the future of insurance, together.

CASE STUDY

65% reduction to project manager onboarding time and faster time to market for global health insurance company through PMO services

CASE STUDY

Brazilian car insurance provider is first to market with on-demand insurance app and achieves 90% faster time to market through CX design and engineering

CASE STUDY

Softtek empowers a global insurance claims service provider through business process automation

ISG

Why ISG knows we are a key IT partner to enhance your code quality

Agile Transformation is closer than you think

Increase time to value, reduce program risk, improve code quality, and reduce operational costs with Softtek's Nearshore Agile Pods.

What’s behind Softtek’s Guidewire services?

Softtek’s Guidewire offering is powered by service models and operational processes that are centered on quality and agility, and are backed both by industry certifications and analyst recognition (Gartner, Forrester, Everest Group).

We leverage our expertise in Nearshore services and distributed development capabilities to design the best Guidewire project and service execution alternatives for our clients.

Our Guidewire offering is enhanced by, and evolves with, our Center of Excellence and Insurtech ecosystems, ensuring that insurers remain at the forefront of innovation.

Our services and solutions

Softtek has created a series of solutions that can be implemented and deployed flexibly to tackle the challenges facing the healthcare industry.

Agile Transformation

Our teams transform while they perform – causing minimal disruption or service degradation during the early stages of the Agile transformation. The combination of Agile Transformation Services and Agile Development Services ensures that the transformation will stick.

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Intelligent Test Automation

With more than 2,500 Quality Engineering professionals in our Global Nearshore network, we bring high-demand skills across QA, automation, continuous testing, DevOps, and Agile to clients around the world in all industries.

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Industry Accelerators

We offer accelerators, enablers, use cases, and pre-trained cognitive models geared towards the Healthcare industry.

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Insurance customer experience

Swiftly improve your digital experience and enable new channels to interact with policyholders and partners. Deploy your omnichannel digital experience through our application and infrastructure management, agile development, and API management capabilities.

Demand generation
Customer experience design & engineering
e-Commerce platform and payment methods
Customer-care analytics
Digital marketing
Mobile-first approach
Quick capability and service integration
Software and solution testing

Application Development

As the pioneer and largest provider of Nearshore development services, we build next generation applications using agile and DevOps, maximizing Onshore and Nearshore delivery to speed up roadmaps, team engagement and productivity goals.

Modern app development (µSvc, API, Mobile/Responsive, WCM, Cognitive APIs)
Application QA, testing and validation
Cognitive Testing Automation for Software & Apps
App design and development through Agile Pods onDemand
Minimize time-to-market

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ERP & Core

Enable an intelligent, scalable, lean, and versatile platform. Softtek evolves legacy platforms to digital by establishing open platforms capable of sharing data and services for their use in commercial apps, relying on API-fication, BigData, Microservices, and AI.

SAP S/4 HANA for Insurance
Guidewire
SAP Roadmap for Insurance
Salesforce CRM
Microsoft Dynamics
Google Cloud
AWS
xHIS - EHR – EMR integration
Client Value Assessment

Process Automation

Automate business and operations processes that directly impact cost reduction, efficiency maximization and accelerate innovation in products and services.Softtek’s cognitive FRIDA automation services help solve complex problems using deep learning and related AI technologies to understand and process a wide variety of information, including video, photos, free-form text, voice, pdfs, scanned documents and other non-structured data.