Accessibility Menu

Bigger text

Highlight Links

Text Spacing

Saturation

Cursor

Dyslexia Friendly

Reset

RETAIL

Driving business transformation through the intelligent enterprise

As human behavior and expectations continue to quickly evolve, it’s clear that delivering a frictionless customer and employee experience is now just as important as the actual products and services that retailers sell. At Softtek, we’re laser-focused on helping retailers accelerate digital transformation— by creating intelligent digital platforms and experiences our clients rely on— to continuously drive new business value.

Softtek Retail creates real value and impact in people’s lives

We modernize, integrate, automate, and manage complex technologies using foundational IT Services, proprietary solutions and accelerators, built on experience and trust, to drive the right digital investments throughout the retail value chain. Let’s build a future together.

Manufacturing Leadership Council

"Leading Our Company Transformation With A Great Technology Partner On Our Side!"

eCommerece Director, IT
Retail

Gartner and Peer Insights are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

WHITE PAPER

Transforming retail: Key AI industry use cases

Learn more

Agenda for Retail

Retail executives are faced with a short-and long-term agenda and must make swift judgements to address the following areas:

custmoer-recognition

CUSTOMER EXPERIENCE

Accelerated digital adoption forces retailers to make the shopping experience easier, safer, and more efficient.

mix-interfaces

SELLING

A wild mix of user interfaces based on different technologies and navigation schemes hampers user experience and employee efficiency.

inventory

SUPPLY CHAIN MANAGEMENT

Lack of accurate and up-to-date inventory data, lead times, and procurement timings leads to late and inefficient planning and prevents fast response.

supply-sources

SOURCING

Difficulty in identifying the best supply sources, with data spread across disparate sources.

innovate

LOGISTICS

Uncertainty in finding the best way to innovate according to business needs.

volatile-market

PLANNING

Any retailer dealing with highly seasonal merchandise needs to manage an increasing number of products with rapid changes in the product lifecycle.

Our services and solutions

Digital Sales Services

Demand generation, eCommerce platform, backend logistic efficiency, payment methods, last-mile delivery, and post-sale services tools.

Business Insight & Optimization

Accurate, automated decision-making
Asset utilization, fraud & loss prevention, consumer insight, demand forecasting, energy/utilities management

Retail-Speciﬁc Solution Implementation & Management

Adoption of product/solution best practices
Business optimization: data, application & process integration

Intelligent IT Operations

High availability of IT Application Services
Accountability & responsiveness to service incidents
Reduction of “Total Cost of Outcome”

Digital Transformation

A holistic understanding of digital market trends
Transformation of the business model, driving business through digital and making the IT organization a partner in business enablement

Business Automation

Cost-saving and efficient
Shift employee focus from rote, repetitive tasks to address critical business functions

Agile App Development & Management

Increase go-to-market speed
Enhance the quality of deliverables
Prototype and create MVPs to facilitate customer A/B testing

Click2Sync Omnichannel

Click2Sync is a multichannel e-commerce integration platform that rapidly and reliably connects storefronts, marketplaces, ERPs, and more. Consolidate your information and keep it synchronized across channels and platforms.

Other Services

Softtek has created a series of flexible solutions that can be implemented and deployed rapidly for the COVID-19 context.

INFOGRAPHIC

SAP Retail Services:

Softtek’s unparalleled SAP excellence services cater to every aspect of the retail value chain.

Get infographic

INFOGRAPHIC

Blue Yonder Services:

Elevate your retail operations with Softtek’s end-to-end supply chain services and Blue Yonder’s world-class software.

Get infographic

CIO Visions

Maximize your data management investment with Softtek’s global consulting, integration, and nearshore expertise

Get infographic

How we are helping clients in the Retail sector

VIDEO CASE STUDY

Helping a retail giant stay one step ahead with AIOps

Watch video

VIDEO CASE STUDY

Continuously enhancing IT operations and software delivery in a longstanding partnership

Watch video

VIDEO CASE STUDY

Softtek helps one of the largest retail corporations to deliver quick wins and long-term success

Watch video

Regional retailer transforms replenishment and pricing across 100+ stores

Retail powerhouse fuels growth through smart supply chain transformation

Online luxury consignment store boosts market presence through new app

AI-driven QA boosts speed and confidence for multichannel consignment brand

Retail giant executes years of successful M&A and Divestiture activity with Softtek

Retail | Application Services | Blue Yonder

Supermarket chain transforms category management processes with Softtek and Blue Yonder

More featured work

INFOGRAPHIC

Demystifying Retail Success in Disruptive Times

Get infographic

RETAIL CANVAS

Retailing Success Canvas

Kickstart your annual planning with this valuable retail assessment tool.

Learn more

WEBCAST

Demystifying Retail Success in Disruptive Times

Retail trends every technology leader needs to know.

Webinar on-demand