Airlines & Airports

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Aviation Festival Americas

Join Us at Aviation Festival
Americas 2025

Let’s connect and explore how we’re driving the future of travel through smart, sustainable, and passenger-centric solutions.

May 14 – 15, 2025

Miami Beach Convention Center

Meet us at Booth #506

Learn more

CLIENT STORIES

"Softtek helped us evolve to a scalable model"

Fernando Rocha, CIO, Aeromexico

Watch testimonial

BLOG

The sky’s the limit: Elevating airline apps with AI-based software testing

Read more

CASE STUDY

Nearshore cybersecurity saves top airline 20% on cost per threat

Find out how

CASE STUDY

Leading airline saves 25% first year with vendor consolidation and IT optimization

Find out how

CASE STUDY

U.S. airline increases customer satisfaction by 95% by boosting operations

Find out how

Agenda

Softtek empowers Airlines and Airports to transform their digital landscape by focusing on:

touchless-traveling-solutions

Customer next-gen traveling experience.

campaign

Enabling new digital revenue channels/streams and new distribution capabilities.

maximize-spend

Strategic IT cost optimization.

chatbots

Hyperautomation.

airline-app

Airline Application-based journey.

bot

Artificial Intelligence for IT Operations (AIOps).

Solutions

To tackle the six challenges, Softtek has created a series of flexible solutions that can be implemented and deployed rapidly:

Enhance passenger experience

Disrupt every aspect of the travel journey using biometrics, artificial intelligence and automation solutions to enable a touchless traveling experience that recovers passengers trust.

Customer Insight & Analytics

Access technical and industry specific knowledge related to customer behavior and devise strategies to engage with guests and build brand loyalty.

Enable new digital revenue streams

Working with airlines & airports to develop new ancillary revenues and existing digital channels to take advantage of NDC standards.

Remote workplace enablement

Enable and support workers to thrive at home or on the move, rapidly and securely while meeting employee safety and health regulations.

Strategic IT Cost Optimization

Explore all areas of operational and financial waste within the Airlines and Airports IT budget to shift scarce resources to what matters most to the business.

Automation & Virtualization

Engage with customers with AI technology allowing to automate requests and respond quickly to customer needs through virtual agents improving the customer experience.