AIRLINES & AIRPORTS

Discover how airlines and airports transform their digital capabilities to modernize air travel

Rising to the challenges of a crisis is nothing new to air travel industry. Individual airlines and airports must take action during this period to transform their industry using digital and comprehensive technologies. Softtek helps the air travel industry by encouraging digital progression and by helping enterprises shift from labor-intensive and an reactive approach to an automated and virtual model that ensures stable and secure operations.

Mandates

 

Among many challenges, the Air travel industry needs to work on a short-term and long-term agenda, with quick decision making and swift execution as the crisis unfolds. These short-term challenges and mandates include:

 

touchless-traveling-solutions

Creation of touchless traveling journey solutions.

campaign

Enabling new digital revenue channels/streams and new distribution capabilities.

maximize-spend

Strategic IT cost optimization.

chatbots

Automation, virtualization and chatbots.

airline-app

Airline Application based journey.

health&safety

Employee safety and health regulations.

 

 
 
 
 
HubSpot Video

React, Recover & Grow with the right solutions

To tackle the six challenges, Softtek has created a series of flexible solutions that can be implemented and deployed rapidly:

Enhance Passenger Experience

 

Enhance Passenger Experience

Disrupt every aspect of the travel journey using biometrics, artificial intelligence and automation solutions to enable a touchless traveling experience that recovers passengers trust.

Customer Insight & Analytics

 

Customer Insight & Analytics

Access technical and industry specific knowledge related to customer behavior and devise strategies to engage with guests and build brand loyalty.

Enable New Digital Revenue Streams

 

Enable New Digital Revenue Streams

Working with airlines & airports to develop new ancillary revenues and existing digital channels to take advantage of NDC standards.

Remote Workplace Enablement

 

Remote Workplace Enablement

Enable and support workers to thrive at home or on the move, rapidly and securely while meeting employee safety and health regulations.

Strategic IT Cost Optimization

 

Strategic IT Cost Optimization

Explore all areas of operational and financial waste within the Airlines and Airports IT budget to shift scarce resources to what matters most to the business.

Automation & Virtualization

 

Automation & Virtualization

Engage with customers with AI technology allowing to automate requests and respond quickly to customer needs through virtual agents improving the customer experience.

 
 

How we are helping clients in the Airlines & Airports sectors

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Top US Airline flying to over 120 destinations

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