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AIRLINES & AIRPORTS Discover how airlines and airports transform their digital capabilities to modernize air travel

In a competitive industry such as travel, it is hard to control the forces that influence it, but you can guide your own destiny. There are no limits to our experts. We work with some of the leading airlines and travel service companies to come up with creative and pragmatic solutions for their businesses.

Largest domestic airline transforms application management to optimize digital operations

Discover how Softtek helped transforms the airline’s IT support with next-generation speed and reliability.

HubSpot Video




Softtek empowers Airlines and Airports to transform their digital landscape by focusing on:



Customer next-gen traveling experience.


Enabling new digital revenue channels/streams and new distribution capabilities.


Strategic IT cost optimization.




Airline Application-based journey.


Artificial Intelligence for IT Operations (AIOps).


To tackle the six challenges, Softtek has created a series of flexible solutions that can be implemented and deployed rapidly:

Enhance passenger experience
Disrupt every aspect of the travel journey using biometrics, artificial intelligence and automation solutions to enable a touchless traveling experience that recovers passengers trust.
Customer Insight & Analytics
Access technical and industry specific knowledge related to customer behavior and devise strategies to engage with guests and build brand loyalty.
Enable new digital revenue streams
Working with airlines & airports to develop new ancillary revenues and existing digital channels to take advantage of NDC standards.
Remote workplace enablement
Enable and support workers to thrive at home or on the move, rapidly and securely while meeting employee safety and health regulations.
Strategic IT Cost Optimization
Explore all areas of operational and financial waste within the Airlines and Airports IT budget to shift scarce resources to what matters most to the business.
Automation & Virtualization
Engage with customers with AI technology allowing to automate requests and respond quickly to customer needs through virtual agents improving the customer experience.

How we are helping clients in the Airlines & Airports sectors

Airlines & Airports | Digital Security
Nearshore cybersecurity saves top airline 20% on cost per threat
Airlines & Airports | IT Infrastructure Services | Application Management | Agile Software Development | Next-Gen IT Operations
Leading airline saves 25% first year with vendor consolidation and IT optimization
Airlines & Airports | Servicenow
U.S. airline increases customer satisfaction by 95% by boosting operations