Airlines & Airports

CLIENT STORIES

"Softtek helped us evolve to a scalable model"

Fernando Rocha, CIO, Aeromexico

Watch testimonial

BLOG

The sky’s the limit: Elevating airline apps with AI-based software testing

CASE STUDY

Nearshore cybersecurity saves top airline 20% on cost per threat

CASE STUDY

Leading airline saves 25% first year with vendor consolidation and IT optimization

CASE STUDY

U.S. airline increases customer satisfaction by 95% by boosting operations

Agenda

Softtek empowers Airlines and Airports to transform their digital landscape by focusing on:

Customer next-gen traveling experience.

Enabling new digital revenue channels/streams and new distribution capabilities.

Strategic IT cost optimization.

Hyperautomation.

Airline Application-based journey.

Artificial Intelligence for IT Operations (AIOps).

Solutions

To tackle the six challenges, Softtek has created a series of flexible solutions that can be implemented and deployed rapidly:

Enhance passenger experience

Disrupt every aspect of the travel journey using biometrics, artificial intelligence and automation solutions to enable a touchless traveling experience that recovers passengers trust.

Customer Insight & Analytics

Access technical and industry specific knowledge related to customer behavior and devise strategies to engage with guests and build brand loyalty.

Enable new digital revenue streams

Working with airlines & airports to develop new ancillary revenues and existing digital channels to take advantage of NDC standards.

Remote workplace enablement

Enable and support workers to thrive at home or on the move, rapidly and securely while meeting employee safety and health regulations.

Strategic IT Cost Optimization

Explore all areas of operational and financial waste within the Airlines and Airports IT budget to shift scarce resources to what matters most to the business.

Automation & Virtualization

Engage with customers with AI technology allowing to automate requests and respond quickly to customer needs through virtual agents improving the customer experience.

AIRLINES & AIRPORTS

Largest domestic airline transforms application management to optimize digital operations

Agenda

Solutions

How we are helping clients in the Airlines & Airports sectors

Insights