RESTAURANTS & HOSPITALITY

Empowering hospitality companies with technology to digitize the guest experience.

With the world continuously evolving, Hotels, Restaurants, and the Hospitality industry have to excel in an agile corporation by modernizing their technology to meet the shifting demands. Softtek works with clients in the hospitality segment to innovate through technology, generate operational excellence, provide outstanding customer experience, and mitigate risk.

SUMMARY

MANDATES

SOLUTIONS

CASES

INSIGHTS

MEET THE TEAM

OVERVIEW

SUMMARY

MANDATES

SOLUTIONS

CASES

INSIGHTS

MEET THE TEAM

Overview

Softtek helps iconic American Restaurant Leader save 30% in cost through managed services and increase guest loyalty by 25% with a Digital Guest Experience platform.

Rapid growth caused the casual dining leader to exceed their legacy technology. They were facing:

Unintegrated systems, technology, platforms,databases, software and hardware

Lack of documentation and no accurate reporting

No time to modernize

Outdated infrastructure and ITIL processes

Consult with our Hospitality team

The Digital Transformation allowed our Company to optimize IT expenses, in addition to efficiency via automation and will enable new types of innovation and creativity.”

CIO – Global Cinema Chain

Mandates

Among many challenges, Hospitality companies need to work on a short term and long-term agenda, with quick decision making and swift execution as the crisis unfolds. These short-term challenges and mandates include:

Contactless order, delivery and pickup applications

Enabling new digital revenue channels/streams

Strategic IT cost optimization

Demand generation and prediction analytics

Processes and system updates to comply with social distancing

Employee safety and health compliance

Podcast

The Experience-Driven, Product-Centric Restaurant

Hear the discussion among technology and hospitality experts at Produx Lab, Princeton University and Softtek

Digital Hotel

A New Challenge for Hospitality

Is your enterprise ready to manage the emerging needs of your guest? With Softtek's Digital Hotel services, be prepared to welcome your guest.

Learn how

Infographic

Softtek Intelligent Hotel

As trends in hospitality shift, technology and business leaders have an incredible opportunity to reinvent the guest experience.

Hotel Resource Management

Boosting Operation Efficiency and ROI

Softtek’s Hotel Resource Management Platform allows large multi-unit select service hotels to efficiently collect revenue forecasts daily to make informed scheduling and purchasing decisions. This visibility allows operators to drive best practices deep into their organizations, providing a significant ROI.

Learn More

Case Study

Disruption in QSR Industry Demands Transformation and Digital Innovation

By partnering with Softtek, leading restaurant company optimizes technology operations and builds reliable platforms, reducing guest friction.

Learn How

Case Study

Strategic partnership to enable growth through enhanced digital ecosystems

Global cinema chain partners with Softtek to boost profitable growth through digital transformation.

Learn How

REPORT

Disruption in QSR Industry Demands Transformation and Digital Innovation

By partnering with Softtek, leading restaurant company optimizes technology operations and builds reliable platforms, reducing guest friction.

Learn How

React, Recover & Grow with the right solutions

To tackle the six challenges, Softtek has created a series of flexible solutions that can be implemented and deployed rapidly:

White Label Omnichannel Ordering Solution

Enhance the dining experience by bringing a powerful and reliable online ordering solution to clients.

Customer Insight & Analytics

Access technical and industry specific knowledge related to customer behavior and devise strategies to engage with guests and build brand loyalty

Enable New Digital Revenue Channels

Deploy new and existing digital models to offset decline in traditional sales channels.

Remote Workplace Enablement

Enable and support workers to thrive at home or on the move, rapidly and securely, while meeting employee safety and health compliances.

Strategic IT Cost Optimization

Explore all areas of operational and financial waste within the Restaurant and Hospitality IT budget to shift scarce resources to what matters most to the business