RESTAURANTS & HOSPITALITY

Empowering hospitality companies with technology to digitize the guest experience

Customers are the heart of the Hotels, Restaurants, and Hospitality industry. As such, we empower firms to create the ultimate customer experience by accelerating their digital transformation, as well as optimizing their technology and IT operations. Revolutionize the client journey with Softtek today.

Overview

Softtek helps iconic American Restaurant Leader save 30% in cost through managed services and increase guest loyalty by 25% with a Digital Guest Experience platform.

Rapid growth caused the casual dining leader to exceed their legacy technology. They were facing:

Bullet-11
Unintegrated systems, technology, platforms,databases, software and hardware
Bullet-11
Lack of documentation and no accurate reporting
Bullet-11
No time to modernize
Bullet-11
Outdated infrastructure and ITIL processes
 
 

Agenda

Softtek empowers the Hospitality industry to transform their digital landscape by focusing on the following key areas:

delivery-app

Contactless order, delivery and pickup applications.

002-bullhorn (1)

Enabling new digital revenue channels/streams.

maximize-spend

Strategic IT cost optimization.

analytics

Demand generation and prediction analytics.

soocial-distancing

Processes and system updates to comply with social distancing.

employee-safety-1

Employee safety and health compliance.

HubSpot Video
HubSpot Video
HubSpot Video
HubSpot Video

Solutions

Softtek has developed flexible solutions that can be rapidly deployed to capitalize on the six opportunities described above:

White Label Omnichannel Ordering Solution

 

White Label Omnichannel Ordering Solution

Enhance the dining experience by bringing a powerful and reliable online ordering solution to clients.

Customer Insight & Analytics

 

Customer Insight & Analytics

Access technical and industry specific knowledge related to customer behavior and devise strategies to engage with guests and build brand loyalty.

Enable New Digital Revenue Channels

 

Enable New Digital Revenue Channels

Deploy new and existing digital models to offset decline in traditional sales channels.

Remote Workplace Enablement

 

Remote Workplace Enablement

Enable and support workers to thrive at home or on the move, rapidly and securely, while meeting employee safety and health compliances.

Strategic IT Cost Optimization

 

Strategic IT Cost Optimization

Explore all areas of operational and financial waste within the Restaurant and Hospitality IT budget to shift scarce resources to what matters most to the business.

On Demand Agile Pods

 

On Demand Agile Pods

Work with a collaborative team with various capabilities pursuing the goal of accomplishing strategic needs for a client.

 
 

How are we helping clients in the Restaurants & Hospitality sectors

Hospitality
QA maturity gives casino resort destination the best loyalty program
Hospitality | Airlines & Airports | Application Services | IT Infrastructure Services
ITSM helps travel restaurant brand improve CX during global pandemic
Hospitality | Digital Security
Application framework provides enhanced, secure guest experience for global hotel chain
Hospitality | Agile Software Development
Digitalized recruitment strategy increases hiring efficiency by 70% for multinational pizza chain
Hospitality
Global QSR brand cuts IT operations cost by 30% first year with high availability
Hospitality | Consumer Packaged Goods | Agile Software Development
One of the Largest Cinema chains in the world
Hospitality | Intelligent Operations | IT Infrastructure Services | Data and AI
Casual Dining Leader Transforms Guest Experience and Optimizes Operations
Hospitality | Consumer Packaged Goods | Cloud Services | Application Services
Global cinema chain partners with Softtek to boost profitable growth through digital transformation