Empowering hospitality companies with technology to digitize the guest experience.

With the world continuously evolving, Hotels, Restaurants, and the Hospitality industry have to excel in an agile corporation by modernizing their technology to meet the shifting demands. Softtek works with clients in the hospitality segment to innovate through technology, generate operational excellence, provide outstanding customer experience, and mitigate risk.


Softtek helps iconic American Restaurant Leader save 30% in cost through managed services and increase guest loyalty by 25% with a Digital Guest Experience platform.

Rapid growth caused the casual dining leader to exceed their legacy technology. They were facing:

Unintegrated systems, technology, platforms,databases, software and hardware
Lack of documentation and no accurate reporting
No time to modernize
Outdated infrastructure and ITIL processes



Among many challenges, Hospitality companies need to work on a short term and long-term agenda, with quick decision making and swift execution as the crisis unfolds. These short-term challenges and mandates include:


Contactless order, delivery and pickup applications
Enabling new digital revenue channels/streams
Strategic IT cost optimization
Demand generation and prediction analytics
Processes and system updates to comply with social distancing
Employee safety and health compliance
HubSpot Video
HubSpot Video
HubSpot Video
HubSpot Video
HubSpot Video

React, Recover & Grow with the right solutions

To tackle the six challenges, Softtek has created a series of flexible solutions that can be implemented and deployed rapidly:


White Label Omnichannel Ordering Solution

White Label Omnichannel Ordering Solution

Enhance the dining experience by bringing a powerful and reliable online ordering solution to clients.


Customer Insight & Analytics

Customer Insight & Analytics

Access technical and industry specific knowledge related to customer behavior and devise strategies to engage with guests and build brand loyalty


Enable New Digital Revenue Channels

Enable New Digital Revenue Channels

Deploy new and existing digital models to offset decline in traditional sales channels.


Remote Workplace Enablement

Remote Workplace Enablement

Enable and support workers to thrive at home or on the move, rapidly and securely, while meeting employee safety and health compliances.


Strategic IT Cost Optimization

Strategic IT Cost Optimization

Explore all areas of operational and financial waste within the Restaurant and Hospitality IT budget to shift scarce resources to what matters most to the business


On Demand Agile Pods

On Demand Agile Pods

Work with a collaborative team with various capabilities pursuing the goal of accomplishing strategic needs for a client.


How are we helping clients in the Restaurants & Hospitality sectors

Case Study | Hospitality | Quality Engineering | Intelligent Automation
QA and testing partnership helps casino resort destination maximize QA maturity
Hospitality | Airlines & Airports | Application Services | IT Infrastructure Services
Self-service app, automation help travel restaurant brand expedite digital transformation and contactless CX
Hospitality | Microsoft
Global Digital Guest Engagement Platform

Design, build, implement and operate an integrated Digital Guest Experience
(DGE) platform for its global division.

Hospitality | Digital Security
Application framework provides enhanced, secure guest experience for global hotel chain
Hospitality | blauLabs
Luxury Hotel Chain saves $4M in Utility Consumption with blauLabs

Softtek helps company understand consumption patterns globally.

European Multi-Brand Pizza Delivery Chain

Strengthens Employee Retention and Improves Recruiting Process.

Iconic Quick Service Restaurant

Optimizes Technology Operations and Builds Reliable Platforms, Reducing Guest Friction.

Hospitality | Application Services
Fitness Industry Pioneer Improves Club Safety with Contactless Solutions

Softtek enables Digital Member Scheduling Capabilities during Global Pandemic.

Hospitality | Consumer Packaged Goods | Agile Software Development
One of the Largest Cinema chains in the world

Softtek helps standardize digital services and operations to increase customer loyalty and satisfaction.

Hospitality | Application Services
Fast growing hotel operator develops, owns and operates premium brand hotel properties nationwide

Softtek creates a powerful occupancy forecasting model that maximizes profit.

Hospitality | Intelligent Operations | IT Infrastructure Services | Data and AI
Casual Dining Leader Transforms Guest Experience and Optimizes Operations

Softtek helps iconic American Restaurant Leader save 30% in cost through managed services and increase guest loyalty by 25% with a Digital Guest Experience platform.

Hospitality | Consumer Packaged Goods | Cloud Services | Application Services
Global cinema chain partners with Softtek to boost profitable growth through digital transformation


Strategic partnership to enable growth through enhanced digital ecosystems.