RESTAURANTS & HOSPITALITY

Guest experience, reimagined

Guests are at the heart of hotels, restaurants, and hospitality. Softtek empowers hospitality companies to create the ultimate customer experience by accelerating their digital transformation and optimizing their IT operations.

Your next honored guest? Digital transformation

Travel is back on the rise. Restaurants are filling up. A collective sigh of relief for hospitality. Whether you’re looking for resiliency or growth, be our guest. Our solutions help organizations ideate, build, launch, and run IT and consumer strategies for a scalable business and delightful guest experience.

bullet icon
Personalize the guest experience using AI, ML, and advanced analytics
bullet icon
Enable new digital revenue channels via plug-and-play solutions and agile development
bullet icon
Gain IT efficiencies through automation, integrations, and portfolio modernization leveraging cloud capabilities
bullet icon
Shift more precious technology resources from keeping the lights on to innovation
bullet icon
Commit to green, sustainable operations using intelligent IoT and sensors
 
 

Agenda

Hospitality executives must have a short- and long-term strategy and must make swift decisions to address the following issues:

maximize-spend

Increase revenue from new and existing streams.

002-bullhorn (1)

Create a frictionless guest journey.

delivery-app

Develop meaningful loyalty programs and personalization.

analytics

Modernize corporate applications and infrastructure.

document-money

Optimize IT costs in a strategic way.

employee-safety-1

Increase demand using predictive analytics.

HubSpot Video
HubSpot Video
HubSpot Video
HubSpot Video

Solutions

Softtek has developed flexible solutions that can be rapidly deployed to capitalize on the six opportunities described above:

Online Ordering Solution

 

Online Ordering Solution

Frictionless digital ordering (web and mobile) solution synced automatically with your POS, with your branding and seamless menu management.

Customer Insight & Analytics

 

Customer Insight & Analytics

Deliver personalized and timely offers based on technical and industry specific knowledge related to customer behavior.

Digital Revenue Channels

 

Digital Revenue Channels

Deploy or optimize digital revenue channels to offset the decline in traditional sales channels.

Remote Workplace Enablement

 

Remote Workplace Enablement

Enable personnel to thrive at home or on the move, rapidly and securely, while meeting health and safety standards.

Strategic IT Cost Optimization

 

Strategic IT Cost Optimization

Explore all areas of operational and financial waste within the hospitality IT budget to shift scarce resources to what matters most to the business.

On-Demand Agile Pods

 

On-Demand Agile Pods

Enjoy consistent value delivered sprint-by-sprint by cross-functional teams pursuing your strategic product requirements.

 
 

How are we helping clients in the Restaurants & Hospitality sectors

Hospitality
QA maturity gives casino resort destination the best loyalty program
Hospitality | Application Services | IT Infrastructure Services
ITSM helps travel restaurant brand improve CX during global pandemic
Hospitality | Digital Security
Application framework provides enhanced, secure guest experience for global hotel chain
Hospitality | Agile Software Development
Digitalized recruitment strategy increases hiring efficiency by 70% for multinational pizza chain
Hospitality
Global QSR brand cuts IT operations cost by 30% first year with high availability
Hospitality | Intelligent Operations | IT Infrastructure Services | Data and AI
Custom CRM helps casual dining leader conduct digital outreach to 50 million guests per year
Hospitality | Cloud Services | Application Services
Global cinema chain partners with Softtek to boost profitable growth through digital transformation