AUTOMOTIVE

Driving transformation in the era of mobility

The automotive industry is undergoing a fundamental transformation. The decrease in sales—exacerbated by the pandemic—and consumer expectations based on exponential technologies has changed the game. It's time to evolve to sustain and capture new sources of value.

The automotive industry's biggest challenge is enabling a Dual-Transformation in a stringed investment environment due to falling vehicle sales, in order to participate in the new mobility ecosystem

 

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Transforming current business models towards customer-centricity
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Developing a 360-degree view of the customer
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Monetizing data
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Capturing the right talent
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Learning to deliver the best value to customers
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Leveraging a disperse legacy technology
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Automating inefficient labor-intensive processes
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Agenda for Automotive 

Automotive manufacturing executives are faced with a short- and long-term agenda and must make swift judgements to address the following focus areas:

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Cost Optimization

Shift efforts toward digital projects that build agility and scalability.

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Frictionless Customer Experience

Increase brand loyalty, transform into a customer-centric organization.

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Data-driven Services

Create new revenue streams derived from analytics insights, enabled by data gathered at scale from the consumer and vehicles.

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New Mobility Ecosystem

Participate proactively, leverage current capabilities and transform the value chain.

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Low touch economy

Leverage IIoT, Industrial Cybersecurity, Cognitive RPA, and Cognitive Analytics—the new normal.

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Digital channels

Digitize sales and aftersales to create a seamless omnichannel experience.

 
 
 
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INDUSTRY 4.0+

Providing real time data, adjusting according to demand, enabling control, and improving process and asset utilization are key features of the integration between the physical, information technology, and operations.

  

Our services and solutions

To tackle current challenges, Softtek has created a series of flexible solutions that can be implemented and deployed rapidly:

Plant Resource Optimization – blauLabs™

 

Plant Resource Optimization - blauLabs™

Softtek blauLabs™ provides analytical tools to determine optimal equipment operation and reduce utilities' consumption and costs.

Avoid waste, assess energy quality and benchmark utility contracts to truly optimize resources for efficient and sustainable operations.

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Digital Sales Services

 

Digital Sales Services

Ready to use, best of breed omnichannel commerce solution, including strategy, demand creation, creative content and user experience to accelerate the adoption of enhanced digital-first sales strategies.

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Business Process Optimization - FRIDA

 

Business Process Optimization - FRIDA

Softtek cognitive FRIDA automation services help solve complex problems using deep learning and related AI technologies to understand and process a wide variety of information, including: video, photos, free-form text, voice, pdfs, scanned documents and other non-structured data.

The cognitive engine behind FRIDA automates processes that require intensive human intervention, or whose manual performance would be economically unfeasible, reducing the risk of errors and streamlining processes.

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Softtek for Automotive

 

Softtek for Automotive

Achieve reduced time to value through a preconfigured template for the Automotive industry, with best practices, industry KPIs and full digital ecosystem integration capability:

  • Agile implementation to accelerate transformation
  • SaaS enablement as an option to shift CAPEX to OPEX
  • Able to accommodate any size company

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Customer Experience Transformation

 

Customer Experience Transformation

Provide frictionless Customer Experience with a 360° customer view across all digital touchpoints and interactions, to increase the customer's perception of value and their loyalty throughout the sales and after-sales processes.

FRIDA Paperless Forms and Workflows

 

FRIDA Paperless Forms and Workflows

Our Paperless solution is an intuitive tool that allows clients to configure and automate flows and forms with a mobile-first approach, helping to intelligently process a wide variety of sources of information, including: video, photos, free-form text, voice, pdfs and scanned documents, among others.

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Energy Management - blauLabs™

 

Energy Management - blauLabs™

Softtek blauLabs™ is a complete and multi-stage IoT energy management solution that can help predict, manage and control increasingly decentralized complex environments, allowing more informed decision making, driving business improvements and maximizing energy usage to reduce costs.

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Other Solutions

 

Other Solutions

Softtek has created a series of flexible solutions that can be implemented and deployed rapidly in face of the COVID-19 context.

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How we are helping clients in the Automotive sector

Automotive
Major Motorcycle Manufacturer
Automotive
65% increase in dealership productivity for a Premium Car Manufacturer through Softtek's Digital Platform Solutions
Automotive | Digital Sales Services | Application Management
Lead conversion rate up 30% for a top US car manufacturer through CRM services and a custom sales platform
Automotive | Retail | SAP | Cloud Services | Digital Triage | Digital Sales Services
One of the Largest Automotive Aftermarket Suppliers in Mexico
Automotive | Agile Software Development
CX transformation increases auto manufacturer’s customer lifetime value by 23%
Automotive | DIEGO | Agile Software Development
Digital kiosk solution helps luxury car manufacturer provide luxury dealership services